cPanel confusing domain name for email with domain name for website

carlobatusi

• October 29, 2020 19:16

I have VPS with WHM hosting multiple websites, lets say www.domain1.com and www.domain2.com I also have a physical exchange 2010 email server hosting the email for only user@domain2.com My problem is that when I try to send mail using cPanel Webmail from domain1.com to domain2.com, it attempts to send the email to the cPanel Webmail for domain2.com. How do I make it skips over the cPanel Webmail for domain2.com and sends the mail directly to my email server? Thank you!

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  cPanelJohn

  • October 30, 2020 01:38

  Hello, Can you please confirm if domain2.com is configured to use a remote or local mail exchanger in WHM >> DNS Functions >> Edit MX Entry? If domain2.com is configured to use a local mail exchanger, Exim will deliver mail from the server to domain2.com locally. To address this, you could configure domain2.com to use a remote mail exchanger instead in WHM >> DNS Functions >> Edit MX Entry.

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  carlobatusi

  • October 30, 2020 21:02

  Hello, Can you please confirm if domain2.com is configured to use a remote or local mail exchanger in WHM >> DNS Functions >> Edit MX Entry? If domain2.com is configured to use a local mail exchanger, Exim will deliver mail from the server to domain2.com locally. To address this, you could configure domain2.com to use a remote mail exchanger instead in WHM >> DNS Functions >> Edit MX Entry.

  
  Changing it to remote did it! Thank you!

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  carlobatusi

  • November 02, 2020 15:21

  Hi John, Grate, you hit the problem right on its head. Configuring domain2.com to use the remote mail exchanger instead in WHM solved my problem. Thank you.

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  cPRex Jurassic Moderator

  • November 02, 2020 15:24

  Glad you were able to get this resolved!!!

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