adminbin Cpanel/cpmysql/UPDATEPRIVS: exit 11

schoeps

• November 04, 2020 10:55

adminbin Cpanel/cpmysql/UPDATEPRIVS: exit 11 Getting this error in 92 when trying to backup accounts in the accounts cpanel as root.

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  andrew.n

  • November 04, 2020 17:24

  It's a recent bug unfortunately. You need to downgrade MySQL for now to get this resolved:

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  schoeps

  • November 04, 2020 20:49

  Thank you, that works! What's the best estimate that this will be resolved? Have a ton of servers and can wait a few days if that's all it takes...

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  cPanelAaronH

  • November 05, 2020 00:55

  Hello! I am glad to see Andrew.n was able to provide you a quick solution. Thank you Andrew.n! While we do have a case in to work around the interface issue, at this time we do not have an ETA, I do apologize. For reference, the case ID is for the interface issue is CPANEL-34757.

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  itdatatelecom

  • November 05, 2020 08:10

  Hello, Thanks for the tutorial, it worked perfectly. UPDATE: I come back with an update, everything went perfectly but if we talk about whmcs (for hosting), the database is not fixed.

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  itdatatelecom

  • November 05, 2020 11:11

  Support Access Error! Unhandled exception string: DBD::mysql::db do failed: Duplicate entry '15462381' for key 'PRIMARY' at /home/support/lib/API/V3/Tickets/Submission/GenerateTicket.pm line 321.

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  Ricardo de Oliveira

  • November 05, 2020 11:56

  Hello, prediction prediction of when it will be resolved, we are facing problems with our servers. We are doing the Downgrade according to Mr. andrew.n's interaction, but it would be ideal for a definitive solution to this problem. (by Google translator)

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  andrew.n

  • November 05, 2020 18:27

  The link article was just recently updated. It's enough to modify the mysql db as described in the article and no need to downgrade MariaDB anymore. If you still having issues after that please change PHP version then change it back..potentially for 7.3 or up.

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  cPRex Jurassic Moderator

  • November 11, 2020 17:54

  We have a master thread for the MariaDB issues here if you'd like to read over all that information @Ricardo de Oliveira

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