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cPanel filemanager uploads dead slow

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7 comments

  • cPRex Jurassic Moderator
    Hey hey! There isn't any type of speed limits on the File Manager tool. Are you seeing similar slowness when using FTP directly?
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  • Vs Nu
    Hey hey! There isn't any type of speed limits on the File Manager tool. Are you seeing similar slowness when using FTP directly?

    Yes in FTP too
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  • cPRex Jurassic Moderator
    Thanks for the additional details. If the FTP service is also slow then it would seem the issue isn't with the cPanel tools or File Manager, but with an overall upload speed problem to the machine. You may want to have that hosting provider check the network to make sure there is no issues, but this doesn't seem like an issue that will be able to be resolved using any cPanel tools.
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  • hostingpanther
    I have the same issue. For a file size of 192MB, which is not very big by any standard, If I use terminal I can upload file in about 30seconds If I use FTP / file manager upload it takes over 30 min Please tell why
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  • cPRex Jurassic Moderator
    @hostingpanther - there isn't anything on the cPanel side of things that would restrict the upload speed. 30 minutes for a 192M file seems incredibly slow, so you may want to check the connection speed between your local workstation and the server.
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  • ankeshanand
    The Problem is not from Any Side. Its the actual Internet Connection Speed(Fiber Line between Server and Client). In My Instance, I have a 10Gbps Bare Metal Server and a 1Gbps line in My Office. But the Server Location is Germany and Workplace is in India. Even when the Server Speed is 10Gbps, I get a Maximum upload variance of around 300KB/s - 350KB/s. This is due to Connection line between Datacenter and ISP which is this only per connection. So, That applies to your situation too. If You want a Total Max. upload speed of Server, You need to be on the Same Network or Near the Datacenter. And as you said, There isn't anything that Terminal(SSH sFTP) can upload in 30sec and FTP Upload the same in 30 min. You can Check your Speed by Installing Speedtest CLI on your cPanel/WHM Server. Then Select the Near about ISP of your city and see yourself about the Connection speed actually offered.
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  • spaceman
    I find that the speed of my (large file) downloads from a cPanel server varies massively over time. I doubt that cPanel/WHM itself has anything to do with it. I assume it's just between the host server, and every hop in between it and my PC (including of course my local Internet connection speed, which is max 512Mbps). For example, I'm downloading a 5.2Gb file now. Download speed is up and down between about 6.4Kb/s one moment, and over 5Mbps another. So sometimes the download says it's going to take 9 days to download, then at max speed it's only got 30 mins left to download. Any suggestions/tools/software to diagnose what's causing this massive variability? I'd LOVE to be able to better understand where the bottleneck is.
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