Power Dns showing down
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What is the output of the following command? /scripts/restartsrv_named
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Hey there, @smartshovon For issues where a service isn't starting, that log output usually isn't enough to help. For the DNS service, /var/log/messages may be helpful, or the two commands mentioned in that output could also provide more details, if they are run soon after the failed restart. systemctl status pdns.service journalctl -xe
Can you check those and report back? That may be enough to get us more details.0 -
Hi,
My server's pdns service is not working. For this reason, I can't register subdomain etc... Can you help me if possible!
"root@server ~ # /scripts/restartsrv_pdns
Waiting for “pdns” to start ……info [restartsrv_pdns] systemd failed to start the service “pdns” (The “/usr/bin/systemctl restart pdns.service --no-ask-password” command (process 1036139) reported error number 1 when it ended.): Job for pdns.service failed because the control process exited with error code.
See "systemctl status pdns.service" and "journalctl -xeu pdns.service" for details.…Waiting for named,pdns_server to shutdown ... not running.
info [restartsrv_pdns] systemd failed to start the service “pdns” (The “/usr/bin/systemctl restart pdns.service --no-ask-password” command (process 1036143) reported error number 1 when it ended.): Job for pdns.service failed because the control process exited with error code.
See "systemctl status pdns.service" and "journalctl -xeu pdns.service" for details.…failed.
Cpanel::Exception::Services::StartError
Service Status
undefined status from Cpanel::ServiceManager::Services::PdnsService Error
(XID w6r43g) The “pdns” service failed to start.pdns has failed. Contact your system administrator if the service does not automagically recover."
root@server ~ #
Kind Regards
Ahmet Demiroglu
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root@server ~ # journalctl -xeu pdns.service
Dec 15 11:09:09 server.domain.com pdns_server[3160531]: Unable to launch, no backends configured for querying
Dec 15 11:09:09 server.domain.com systemd[1]: pdns.service: Main process exited, code=exited, status=99/n/a
░░ Subject: Unit process exited
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
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░░ An ExecStart= process belonging to unit pdns.service has exited.
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░░ The process' exit code is 'exited' and its exit status is 99.
Dec 15 11:09:09 server.domain.com systemd[1]: pdns.service: Failed with result 'exit-code'.
░░ Subject: Unit failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
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░░ The unit pdns.service has entered the 'failed' state with result 'exit-code'.
Dec 15 11:09:09 server.domain.com systemd[1]: Failed to start PowerDNS Authoritative Server.
░░ Subject: A start job for unit pdns.service has failed
░░ Defined-By: systemd
░░ Support: http://www.ubuntu.com/support
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░░ A start job for unit pdns.service has finished with a failure.
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░░ The job identifier is 13803034 and the job result is failed.0 -
Hey there! Do you see any additional details about why the failure may have happened inside the /var/log/syslog file? Does running /scripts/rebuilddnsconfig show anything that may be helpful?
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