Suddenly unable to access my website

Lopeat

• November 29, 2020 04:53

Hi everyone Suddenly unable to access my website on subdomain but i can access main domain. I checked IP & DNS there is no problem, I see .htaccess suddenly poof begone. Anyone can help me? My Website URL

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  cPRex Jurassic Moderator

  • November 30, 2020 14:33

  Hey there! If the .htaccess file was completely removed from the account, is it possible there are any automated tools that may have done that? If not, it might be good to reset the user's cPanel password and the password for any additional FTP users, to ensure there are no security issues or unauthorized access to the domain, as there isn't anything automated in cPanel that would remove the file from your system.

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  Lopeat

  • December 01, 2020 15:43

  Hi everyone Suddenly unable to access my website on subdomain but i can access main domain. I checked IP & DNS there is no problem, I see .htaccess suddenly poof begone. Anyone can help me? My Website

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  cPRex Jurassic Moderator

  • December 01, 2020 15:47

  @Lopeat - I removed the domain from your previous message, but when checking it on my end it's working normally for me. Are you still seeing problems with that on your end?

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