Create Database

Rueben

• December 07, 2020 18:24

Hi, I created a database, but always appears this information bellow.

"There are no databases associated with your account." I can"t delete the databases created and i can"t give a previleges for the users . Can someone help me?

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  cPRex Jurassic Moderator

  • December 08, 2020 13:18

  Hey there, @Rueben ! Can you let me know how the database was created? If this was created through cPanel they should be linked to that account. If the database was created manually you can use the WHM >> Database Map Tool to place that database under the control of a certain cPanel user. You can find more details on that here: Database Map Tool | cPanel & WHM Documentation Can you check that and let me know if that resolves the issue?

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  Rueben

  • December 08, 2020 22:03

  Hey @cPRex , Thank you for your response. I think i'm doing something wrong. I had created a database in "mySQL Databases" and "mysql database wizard" and do not appear any of them. Below, you can see an example of what's happening Thank You

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  cPRex Jurassic Moderator

  • December 09, 2020 12:57

  Thanks for the additional details. That seems correct to me, so I'd expect that to work properly. Your Forums user information doesn't indicate that you have root access to the system, so you'd have to speak with your hosting provider or datacenter to have them check things on their end, as you wouldn't have enough access to the server to resolve the issue yourself. They'll be able to check the cPanel and database logs to see what is happening and why those aren't showing up correctly.

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