Jetbackup issue on space and destination

webstyler

• December 10, 2020 08:36

Hello cPanel user start restore procedure dir and this filled server hd (big account) We are testing jetbackup as backup alternative but we meet a loot of issue in the last months. 1) why restore file are copied on server and not direct overwriting? 2) why file is copied on /usr/** and not under /home/customer ? 3) why there is not an alert about disk required / available for restore? There are any configuration for fix this? Thanks

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  andrew.n

  • December 10, 2020 14:45

  You should ask JetBackup support about this :)

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  ffeingol

  • December 10, 2020 15:41

  While I agree that this is really a JetBackup question, look at Settings, General, Workspace Directory ( General " JetBackup Documentation documentation ). That is where JetBackup stores temporary files (and prob. stages things for restores).

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  cPRex Jurassic Moderator

  • December 10, 2020 18:24

  I would agree this would be better asked in the JetBackup forums as they would be able to get you specific details about the internal workings of the product. They have a subforum just for cPanel users here:

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  JetAppsRichard

  • December 11, 2020 03:28

  Hello webstyler, As @ffeingol noted above, JetBackup creates a workplace directory when performing backups and restores but can be moved to a different location within JetBackup Settings. With that said, we would like to extend our support for any further assistance. As @cPRex mentioned, you may leave a post in our forums at

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