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Failed to access DBM file

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7 comments

  • cPRex Jurassic Moderator
    Hey there! Usually we actually recommend suPHP to help with these errors, and those files should all have the "nobody" owner and user by default. Can you confirm the server isn't using ruid2?
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  • otakudes
    I'd like to use suPHP but don't know how to install it properly. So I'm using mod_cgi, mod_ruid2, and mod_mpm_prefork. I think it's the default cPanel setup.
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  • cPRex Jurassic Moderator
    You can switch the PHP handlers by making sure they are installed in EasyApache, and then using the MultiPHP Manager interface in WHM. More details on that can be found here:
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  • otakudes
    Thanks. Set up SuPHP one of my servers and seems to be working fine. Disappointed to find out suPHP is no longer supported. I haven't seen the error appear again on that server. As far as my other servers using mod_cgi, I read disabling jailed shell solves the issue. I'll just disable shell access. I don't use often.
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  • cPRex Jurassic Moderator
    Disappointed to find out suPHP is no longer supported.

    I'm not completely sure what you mean with this part of your reply. Can you get me more details on what you are seeing?
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  • otakudes
    Oh. That it is end of life with no further updates.
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  • cPRex Jurassic Moderator
    It's important to note that cPanel maintains our own suPHP package, which can be seen here: ea-apache24-mod_suphp.x86_64 While the suPHP project itself is no longer maintaining the software, we still provide that tool and have our documentation on it here: PHP Handlers | cPanel & WHM Documentation
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