[WHM - EXIM] Emails go into spam on Gmail and Outlook

GuidoIIT

• December 15, 2020 07:12

Hi, I have a VPS with WHM root Access that use exim as mail server. All necessary record are setted: SPF, DKIM, DMARC etc. the emails are sended from my server with "Roundcube Webmail" and DNS are handled by BIND on the same server, I have tried all online tester and i have passed all test, however my emails still goes in spam folder with Gamil and Outlook. Why? Can you help me?

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  cPRex Jurassic Moderator

  • December 15, 2020 18:42

  Hey there! Sometimes there just isn't an easy answer to these issues, as each mail provider maintains their own blacklists internally. I would recommend making sure you aren't on any of the major blacklists using a tool here:

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  GuidoIIT

  • December 16, 2020 06:31

  I have make a test on

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  cPRex Jurassic Moderator

  • December 16, 2020 16:02

  It's good that your IP isn't listed in any of those major blacklists. You may also want to check the reverse DNS record for your server's IP address as well, and although you mentioned the other items previously we do have a checklist to look over here:

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  rivermobster

  • December 17, 2020 17:54

  I had good luck using this website to diagnose some email issues I had on my shared server...

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