If an account for you exists, you will receive a verification request shortly.

feilim

• December 17, 2020 06:37

HI Folks, Ive being trying to login into Cpanel for some GPDR, Wont login... i request 'forgot password' If an account for you exists, you will receive a verification request shortly. I inserted the correct email, ie the only one ive ever used, Ive waited for 1Hr 15Minutes. No emails have being received. I have being checking the security section of this forum and have found items that are similar:

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  cPRex Jurassic Moderator

  • December 17, 2020 15:29

  Hey there! The best thing in this case is to wait to hear from the Customer Service team from that email you sent. They'll be able to check your account and see what email is on file and if there are any issues with that. I'm sorry I can't offer more on my end!

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  feilim

  • December 17, 2020 15:50

  Hi thanks for the comment. Not really high tech stuff. But been going round in circles this while.

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  cPRex Jurassic Moderator

  • December 17, 2020 17:30

  Was Customer Service not able to get that resolved? If you have a ticket number I can make sure that gets taken care of.

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  feilim

  • December 18, 2020 08:15

  Hi Havent heard from them yet... Will try again from a few different email address's. Thanks.

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  cPRex Jurassic Moderator

  • December 18, 2020 13:42

  If you have a ticket number I'd be happy to look it up on my end! I could also have a member of the Customer Service team open a ticket with you directly if you send me a private message with your preferred email address.

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