WHM root login on the production server causes forward to licence argeement and a installtion wizard.

eskhosting.com

• December 21, 2020 11:48

The license is OK (version 31.002) The server works fine since 2016. User interfaces works. API works. No errors in logs. I no push to "Agree to all", because URL /scripts3/initial_setup_wizard1/legal so dangerous for the production server. The support ticket: #94046245

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  cPRex Jurassic Moderator

  • December 21, 2020 17:50

  Hey there! We did change the license agreement with the latest update, as we do from time to time, so it's completely normal for this to happen. If you accept the agreement you'll get taken into WHM like normal.

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  eskhosting.com

  • December 21, 2020 18:05

  thanks, it works! PS: Please, add some description on this page. "initial_setup_wizard" on a production environment - not a best idea...

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  cPRex Jurassic Moderator

  • December 21, 2020 18:07

  I'm glad that's working well! Just to confirm, the issue isn't with the content of the page, but with the URL saying "initial setup wizard" - is that correct? If so, I can see how that could be confusing.

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  Unknown User

  • June 25, 2024 11:09

  I'm resurrecting the topic, but I'm having the same problem right now and it's not making progress by updating on its own.

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  cPRex Jurassic Moderator

  • June 26, 2024 13:22

  The previous user just needed to accept the license agreement.  Can you ensure that you are accessing WHM with a new session, and not using a bookmark that includes the session ID? 

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