Can't access WHM/cPanel

I'm having issue in accessing WHM/cPanel. I can access server via SSH. I've disabled firewall. Following are some of the command outputs. Can anyone help? # firewall-cmd --state not running #service cpanel start Redirecting to /bin/systemctl start cpanel.service #service cpanel status Redirecting to /bin/systemctl status cpanel.service ? cpanel.service - cPanel services Loaded: loaded (/etc/systemd/system/cpanel.service; enabled; vendor preset: disabled) Active: active (running) since Thu 2020-12-24 15:19:19 CET; 12s ago Process: 2390 ExecStart=/usr/local/cpanel/scripts/restartsrv_cpsrvd --no-verbose --notconfigured-ok --systemd-service=cpanel (code=exited, status=0/SUCCESS) Main PID: 2432 (cpsrvd (SSL) - ) CGroup: /system.slice/cpanel.service ??2432 cpsrvd (SSL) - dormant mode - accepting connections Dec 24 15:19:18 ns3930964.ip-54-36-127.eu systemd[1]: Starting cPanel services... Dec 24 15:19:19 ns3930964.ip-54-36-127.eu restartsrv_cpsrvd[2390]: Cpanel::Exception::IO::WriteError/(XID cdyprz) The system failed to write 8 b"-dormant Dec 24 15:19:19 ns3930964.ip-54-36-127.eu systemd[1]: Started cPanel services. Hint: Some lines were ellipsized, use -l to show in full.

cPRex Jurassic Moderator

December 24, 2020 14:09

Hey there! Are you able to reach the login screen at all for either service? If not, that would indicate there is a firewall outside of your server that is blocking your connection. Can you let me know what happens when you try to reach

CharlesGLondon

December 24, 2020 16:23

December 24, 2020 16:28

That's very strange - if that happens again you're welcome to submit a ticket to our team so we can check things directly for you.

Can't access WHM/cPanel

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