Lost all Roundcube user settings/preferences since migration to WHM v92.0.6

monkey64

• December 31, 2020 06:05

I am in the middle of a Server migration to WHM v92.0.6. We have about 60 individual email accounts which use Roundcube. Since the migration I've lost all the user settings which were present on the previous server such as: 1. Display Name 2. Company 3. Reply-To 4. HTML Signature 5. All user preferences Is this expected or something I can import somehow from the previous Server? In the old WHM version (v86) Roundcube used a MySql database to store identities. As the admin it was super easy to update Identities and html signatures in bulk through the database if and when they changed. I can't face manually updating each user :( Is there an automated method to do this, perhaps through the new format SQLite database for each user? Thanks

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  cPRex Jurassic Moderator

  • December 31, 2020 15:33

  Hey there! I'm sorry to hear about this complication with the migration. Normally the Roundcube conversion to SQLite happens as part of the migration, but would it be possible for you to try that change on the Source server to see if that works properly there? Details on that work can be found here:

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  monkey64

  • December 31, 2020 16:06

  I've been so stupid - and I think the migration most likely worked correctly... I am running rsync to mirror files on the destination and it removed the user SQLite user databases because they didn't exist on the source Server. I followed the details here:

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  cPRex Jurassic Moderator

  • December 31, 2020 16:29

  Nice! I'm glad you were able to track down those differences and see the issue!!!

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