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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

Activating Trial License

Comments

7 comments

  • cPRex Jurassic Moderator
    Hey there! I'm sorry to hear about the license issues on the machine. Normally I would expect that to work almost instantly, so it might be best to contact our Customer Service team directly to have them check the license system and see what it going on with that particular IP address. You can find details on how to contact them directly here:
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  • dino_dimitri
    This seems be a issue with me too. Not sure why they are not allowing trial licenses. Can you not put a trial order page directly under manage2? This new trial license system never worked for me and when I posted a ticket they just gave predefined replies. I have again posted a ticket for trial license and no update for it for hours. I have verified the IP is clean and never licensed for cpanel
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  • dino_dimitri
    my ticket ID #94193205
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  • cPRex Jurassic Moderator
    Thanks for getting that submitted. Our Customer Service team replied to that about 2 hours ago and got a temporary migration license set up for you so that is in place now. If you still see things not working how you expect just let me know!
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  • kapi009
    I also faced the same issue. I tried AWS Lightsail, waste my time. send mail to support. and the support section also didn't work.
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  • cPRex Jurassic Moderator
    @kapi009 - can you email cs@cpanel.net so we can check on that trial license for you?
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  • AmirAfzal
    i have the same issue. how can i fix this?
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