Has anyone been able to setup an email forwarder towards Gitlab's "Service Desk" feature's email address ?

mec-forum

• January 04, 2021 15:50

I'm talking about

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  cPRex Jurassic Moderator

  • January 05, 2021 14:36

  Hey there! If you create a forwarder, cPanel just moves the message along to the final destination. It wouldn't look any different than any other email in the server logs. This may be a better question for GitLab's team if you can confirm the email is leaving your server and reaching their network.

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  mec-forum

  • January 07, 2021 01:24

  thanks for the suggestion

  confirm the email is leaving your server and reaching their network.

  
  fod doing this do i look in the log files of or there is an easier way ?

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  cPRex Jurassic Moderator

  • January 07, 2021 13:57

  In order to see that information you would need to check the mail log at /var/log/exim_mainlog as that would show the entire email transaction. You would see the message leave the server and reach the other network with a log entry like this, as this is an example of a message leaving the server going to Gmail: 2021-01-03 15:40:40 1kwAB5-00Cie8-S7 => username@gmail.com R=dkim_lookuphost T=dkim_remote_smtp H=gmail-smtp-in.l.google.com [209.85.201.27] X=TLS1.2:ECDHE-ECDSA-AES128-GCM-SHA256:128 CV=yes C="250 2.0.0 OK 1609706441 bb2si23891393qvb.25 - gsmtp"
  If you see a similar entry on your system that confirms the mail has left your server and has reached the other network.

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  mec-forum

  • January 07, 2021 15:02

  ok i found similar rows to that in there, time to ask gitlab directly `grep 'gitlab' /var/log/exim_mainlog > grep.txt`

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  cPRex Jurassic Moderator

  • January 07, 2021 15:15

  I'm glad that example was helpful!

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  mec-forum

  • January 07, 2021 18:20

  thank you for the help! I have opened

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