AutoSSL order is still pending even though other domains after it got the Certs.

jibu

• January 07, 2021 23:45

The autossl order is pending since a long time for certain domains on a cpanel account. We suspected it might be the queue at Sectigo, but domains enabled for autossl much after the stuck domain have got the ssl installed. It seems only this particular order for these domains is stuck in queue. Can cPanel check this order ID 1091292477 ?

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  andrew.n

  • January 08, 2021 13:38

  @cPRex should be able to have a closer look.

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  cPRex Jurassic Moderator

  • January 08, 2021 13:45

  Hey there! I checked the order on my end and I see the order has went through, but Sectigo is performing some additional validation on their end. If you don't see the SSL applied within 24 hours, please submit a ticket so we can get more details.

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