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Quotas on XFS not enabling

pboulanov
At this new install on a dedicated server with CentOS 7.9 and WHM/cPanel 92.0.7 we have the error of Filesystem quotas are currently disabled.
Going through the 'Click to Enable' doesn't do anything, so I followed this guide
Running /usr/local/cpanel/scripts/initquotas Results in journaled quota support: kernel supports, user space tools supports (available) checking out /backup Warning : Your system does not have a separate filesystem for backups. This may cause performance degradation during the backup process. UUID="bd64be74" (already configured quotas = 1). UUID="77842e9c" (already configured quotas = 0). Updating Quota Files..........Done Quotas have been enabled and updated.
The step which I need to check gives me 'no files available' [root@server /]# ls -l /*.user ls: cannot access /*.user: No such file or directory
I have opened a ticket with cPanel and they have not figured it out, sending me to my IAAS provider. They sent me back to cPanel as they only provide the metal. Here I am!

Comments

8 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! As the cPanel techs previously mentioned, the quotas aren't something that are handled by cPanel but by the operating system itself. To ensure quotas are working properly on the OS itself, you may want to check this article here:
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  • pboulanov
    No luck on this process. [root@server ~]# grep xfs /etc/fstab UUID="bd64be74" / xfs defaults,uquota 0 0 UUID="77842e9c" /boot xfs defaults 0 0 [root@server ~]# mount | grep xfs | grep -v virtfs /dev/md3 on / type xfs (rw,relatime,attr2,inode64,noquota) /dev/md2 on /boot type xfs (rw,relatime,attr2,inode64,noquota) [root@server ~]# /scripts/initquotas journaled quota support: kernel supports, user space tools supports (available) checking out /backup Warning : Your system does not have a separate filesystem for backups. This may cause performance degradation during the backup process. UUID="bd64be74" (already configured quotas = 1). UUID="77842e9c" (already configured quotas = 0). Updating Quota Files..........Done Quotas have been enabled and updated. [root@server ~]# /scripts/fixquotas journaled quota support: kernel supports, user space tools supports (available) checking out /backup Warning : Your system does not have a separate filesystem for backups. This may cause performance degradation during the backup process. UUID="bd64be74" (already configured quotas = 1). UUID="77842e9c" (already configured quotas = 0). Updating Quota Files..........Done Quotas have been enabled and updated. You must reboot the server to enable XFS" filesystem quotas.
    After a reboot, the message stays and things don't settle. Updated to v92.0.9 since the first post. [root@server ~]# grep xfs /etc/fstab UUID="bd64be74-f1cd" / xfs defaults,uquota 0 0 UUID="77842e9c" /boot xfs defaults 0 0 [root@server ~]# mount | grep xfs | grep -v virtfs /dev/md3 on / type xfs (rw,relatime,attr2,inode64,noquota) /dev/md2 on /boot type xfs (rw,relatime,attr2,inode64,noquota)
    Following this guide doesn't do anything either.
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  • cPRex Jurassic Moderator
    Could you submit a ticket to our support team so we could take a look at this? That way we'd be able to confirm if this was an OS issue or an issue with cPanel on the system. IF you do get a ticket opened could you post the number here so I can follow along and keep this thread updated?
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  • cPAdminsMichael
    This is usually a Grub configuration issue. I'd need to see your grub.cfg to check it, but else usually reconfiguring Grub configuration will fix your issue: cp -p /boot/grub2/grub.cfg /boot/grub2/grub.cfg.orig grub2-mkconfig -o /boot/grub2/grub.cfg
    ... and reboot.
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  • pboulanov
    Could you submit a ticket to our support team so we could take a look at this? That way we'd be able to confirm if this was an OS issue or an issue with cPanel on the system. IF you do get a ticket opened could you post the number here so I can follow along and keep this thread updated?

    Sure - last time I was sent back to my host provider, but they only provide metal. Ticket 94007776
    This is usually a Grub configuration issue. I'd need to see your grub.cfg to check it, but else usually reconfiguring Grub configuration will fix your issue: cp -p /boot/grub2/grub.cfg /boot/grub2/grub.cfg.orig grub2-mkconfig -o /boot/grub2/grub.cfg
    ... and reboot.

    Did that - no effect. Do you want me to parse the grub config file here?
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  • cPRex Jurassic Moderator
    Just to confirm, we didn't end up finding anything cPanel-related through the ticket on our end for this, so it does seem to be a hardware/OS issue.
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  • cPAdminsMichael
    Hmm - there must be something in your Grub configuration or maybe kernel that doesn't include quota. You are welcome to share your grub.cfg and I'll have a quick look.
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  • linehostcloud
    Hmm - there must be something in your Grub configuration or maybe kernel that doesn't include quota. You are welcome to share your grub.cfg and I'll have a quick look.

    I'm having exactly the same problem and I can't find a solution. The provider sends it to cPanel and cPanel sends it to the server. Without solution.
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