Cannot login to cpanel.net

mlopez

• January 10, 2021 19:32

Hey, I'm trying to log in my cpanel.net account but it shows me an error message after License agreement. Steps:

• Enter cPanel Terms of Use' checkbox and click 'Continue'
• I get this error:

Authentication required No cookie found

• 

  cPRex Jurassic Moderator

  • January 11, 2021 14:59

  Hey there! When you say "cpanel.net" can you send me the exact URL you are having issues with so I can check that?

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• 

  mlopez

  • January 11, 2021 22:55

  Hey there! When you say "cpanel.net" can you send me the exact URL you are having issues with so I can check that?

  
  I did: cPanel ID https://id.cpanel.net/
  I tried to login in my cell phone and it worked. Now I can also enter in my PC. Thank you, for your answer!

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• 

  cPRex Jurassic Moderator

  • January 12, 2021 14:21

  I'm glad you were able to get logged in now. It sounds like there may have been a temporary network issue between your location and our systems at the time you tried to log in, since moving to a different network on the phone worked well, and the PC is now working well also. Let us know if you run into anything else!

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