Allow Remote Domains Not Working

dstana

• January 12, 2021 14:56

I have "Allow Remote Domains" turned on in WHM's tweak settings yet I'm still getting this error when trying to add a domain: (XID sj4hc3) Could not determine the nameserver IP addresses for "xxxxxx.com". Please make sure that the domain is registered with a valid domain registrar.

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  cPRex Jurassic Moderator

  • January 12, 2021 20:03

  Hey there! That error actually looks like the "Allow unregistered domains" option in Tweak Settings. The "Allow remote domains" option usually says the domain resolves to other nameservers. Can you try tweaking that option to see if that gets things working?

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  dstana

  • January 12, 2021 20:16

  Hey there! That error actually looks like the "Allow unregistered domains" option in Tweak Settings. The "Allow remote domains" option usually says the domain resolves to other nameservers. Can you try tweaking that option to see if that gets things working?

  
  Thanks, I can't believe I missed that.

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  cPRex Jurassic Moderator

  • January 12, 2021 20:19

  You're very welcome! I certainly don't have all the options on that page memorized either, but that is one of the more common runs I've run into. Let me know if you need anything else!

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