Can't locate object method "SQL_TC_ALL" via package "60"

Viktor Renyi

• January 15, 2021 06:57

Hi, clicking on the add new database link at the top of the page I get an error ( Error ID 191bdac0d6559) and I can't even add a database. This error.log: cpsrvd 191bdac0d6559: Can't locate object method "SQL_TC_ALL" via package "60" (perhaps you forgot to load "60"?) at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/DBI/Const/GetInfo/ANSI.pm line 216. Compilation failed in require at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/DBI/Const/GetInfoType.pm line 44. [2021-01-15 13:45:24 +0100] warn [cpanel] Cpanel::Wrap::send_cpwrapd_request error: namespace=[Cpanel] module=[mysql] function=[GET_DISK_USAGE]: statusmsg=[Error ID 191bdac0d6559] at /usr/local/cpanel/Cpanel/Wrap.pm line 133, <$socket> line 1. Cpanel::Wrap::send_cpwrapd_request("env", HASH(0x36333c0), "action", "fetch", "no_cperror", 1, "data", ARRAY(0x3632d00), ...) called at /usr/local/cpanel/Cpanel/Wrap.pm line 65 Cpanel::Wrap::send_cpwrapd_request_no_cperror("namespace", "Cpanel", "module", "mysql", "function", "GET_DISK_USAGE", "data", ARRAY(0x3632d00), ...) called at /usr/local/cpanel/Cpanel/AdminBin/Call.pm line 147 Cpanel::AdminBin::Call::_call_wrap(undef, "Cpanel", "mysql", "GET_DISK_USAGE") called at /usr/local/cpanel/Cpanel/AdminBin/Call.pm line 87 Cpanel::AdminBin::Call::call("Cpanel", "mysql", "GET_DISK_USAGE") called at /usr/local/cpanel/Cpanel/API/Mysql.pm line 558 Cpanel::API::Mysql::list_databases(Cpanel::Args=HASH(0x35adcb8), Cpanel::Result=HASH(0x35adb80)) called at /usr/local/cpanel/Cpanel/API.pm line 345 eval {...} called at /usr/local/cpanel/Cpanel/API.pm line 347 Cpanel::API::_run_module_function(Cpanel::Args=HASH(0x35adcb8), Cpanel::Result=HASH(0x35adb80), "Mysql", "list_databases") called at /usr/local/cpanel/Cpanel/API.pm line 222 Cpanel::API::execute("Mysql", "list_databases", HASH(0x35ada48)) called at /usr/local/cpanel/Cpanel/Template/Plugin/CPDefault.pm line 80 Cpanel::Template::Plugin::CPDefault::_execute("Mysql", "list_databases", HASH(0x35e4da8)) called at (eval 4) line 1 eval {...} called at (eval 4) line 1 eval {...} called at (eval 4) line 1 Cpanel::Template::Shared::__ANON__(Template::Context=HASH(0x321cb48)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 162 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Document.pm line 160 Template::Document::process(Template::Document=HASH(0x335d798), Template::Context=HASH(0x321cb48)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 352 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Context.pm line 322 Template::Context::process(Template::Context=HASH(0x321cb48), Template::Document=HASH(0x335d798)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 94 eval {...} called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template/Service.pm line 91 Template::Service::process(Template::Service=HASH(0x3219830), "/usr/local/cpanel/base/frontend/paper_lantern/sql/index.html.tt", HASH(0x3219068)) called at /usr/local/cpanel/3rdparty/perl/530/lib/perl5/cpanel_lib/x86_64-linux-64int/Template.pm line 66 Template::process(Template=HASH(0x3219488), "/usr/local/cpanel/base/frontend/paper_lantern/sql/index.html.tt", HASH(0x3219068), SCALAR(0x131a330)) called at /usr/local/cpanel/Cpanel/Template.pm line 483 Cpanel::Template::process_template("cpanel", HASH(0x3219068), HASH(0x1330740)) called at cpanel.pl line 1107 cpanel::cpanel::cptt_exectag("/usr/local/cpanel/base/frontend/paper_lantern/sql/index.html.tt", 1) called at cpanel.pl line 4606 cpanel::cpanel::run_standard_mode() called at cpanel.pl line 930 cpanel::cpanel::script("cpanel::cpanel", "./frontend/paper_lantern/sql/index.html.tt") called at cpanel.pl line 326

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  cPRex Jurassic Moderator

  • January 15, 2021 14:39

  Hey there! That seems like an issue with the page itself, so could you try forcing a cPanel update with the "/scripts/upcp --force" command to ensure all the necessary cPanel tools are present and working on the system?

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  Viktor Renyi

  • January 15, 2021 16:59

  I already tried, it didn't help

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  cPRex Jurassic Moderator

  • January 15, 2021 18:33

  I'm sorry to hear that didn't take care of it. Can you restart the MySQL service normally on the system? If not, it may give us helpful errors about the problem. If that doesn't give us more details, can you please open a ticket with our team so we can examine the system directly?

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  Ujins

  • January 16, 2021 13:12

  Post the line of code failing the compile (the error message from the log file gives you the line number and column number). This line will include a call to some procedure. Show the DECLARE (or procedure header) for that procedure. You "may" have to show some additional info ... specifically the DIM/LOCAL statements for the parameter variables used in that call, but maybe not. But it can't hurt to show those too.

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