Python Permissions Error
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Hey there! In doing some research into the error, I've found the following posts which suggest that the error may have something to do with some files or directories not being executable: If these posts don't contain the information to help resolve the issue, please submit a support request so that our analysts may take a closer look and review the permissions of the file and its directory. 0 -
Hello Justin, Thanks for your reply. The permissions for passenger_wsgi.py are set to 655 as suggested in the second post you linked, and passenger_wsgi.py is executable. I will submit a support ticket. Thanks for your quick response. 0 -
@curroy - if you could post the ticket number here I'll be sure to follow along and keep the community updated with our findings :D 0 -
Sorry, I meant to update this thread when I had resolved my problem, but it slipped my mind. I spoke to a colleague who was able to help resolve the issue, and I never ended up filing the ticket. The issue was that the upstream directories did not have the correct permissions. In particular, they were set to 755 and changing to 644 did the trick. 0
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