500 error - Internal Server Error

Barbod

January 25, 2021 13:54

Hello friends I had a backup from three years ago and restored it I have error 500- Internal Server Error Latest web server error log messages:

[Mon Jan 25 20:22:32.390651 2021] [cgi:error] [pid 4132836] [client 62.250.204.140:58118] AH01215:   thrown in /home/*********/public_html/inc/table.php on line 74: /usr/local/cpanel/cgi-sys/ea-php73
[Mon Jan 25 20:22:32.390570 2021] [cgi:error] [pid 4132836] [client 62.250.204.140:58118] AH01215: #1 /home/*********/public_html/index.php(84): Table->Table('settings'): /usr/local/cpanel/cgi-sys/ea-php73
[Mon Jan 25 20:22:32.390494 2021] [cgi:error] [pid 4132836] [client 62.250.204.140:58118] AH01215: #0 /home/*********/public_html/inc/table.php(60): Table->connect(): /usr/local/cpanel/cgi-sys/ea-php73
[Mon Jan 25 20:22:32.390369 2021] [cgi:error] [pid 4132836] [client 62.250.204.140:58118] AH01215: PHP Fatal error:  Uncaught Error: Call to undefined function mysql_connect() in /home/*********/public_html/inc/table.php:74: /usr/local/cpanel/cgi-sys/ea-php73

Can anyone help?

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9 comments

vacancy

January 25, 2021 19:49
Uncaught Error: Call to undefined function mysql_connect () Your site is using mysql_connect function, mysql_connect function is not supported in php 7 versions, try changing your php version to 5.6.
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rscalover

January 25, 2021 19:50
Hello, 500 internal server error is 99% a permissions related issue however "call to undefined function mysql_connect()" that indicates your php build is not compiled with mysql support.I would open an ssh shell go to the public_html directory and type "ls -la" and carefully look at the permissions php files need at least chmod 644 to run. Regarding the mysql issue you can recompile php with mysql support via easyapache in whm .
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cPRex Jurassic Moderator

January 25, 2021 20:10
@vacancy nailed it - you likely need to change the PHP version on that account as it doesn't work well with the newer versions. Can you try that?
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Barbod

January 25, 2021 20:24
Uncaught Error: Call to undefined function mysql_connect () Your site is using mysql_connect function, mysql_connect function is not supported in php 7 versions, try changing your php version to 5.6.

I tried all the versions but got no results 500 error - Internal Server Error It still stands
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cPRex Jurassic Moderator

January 25, 2021 20:45
If you move to PHP 7.0 or higher, do you still see the same errors when you check the logs on the system?
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Barbod

January 25, 2021 21:16
If you move to PHP 7.0 or higher, do you still see the same errors when you check the logs on the system?

php changed to version 5.6, but there is no error in the log, but I still have an internal server error
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cPRex Jurassic Moderator

January 25, 2021 21:30
You may need to speak with your hosting provider if you aren't seeing any new logs after switching to PHP 5.6, as I would expect there to be data logged for a 500 error.
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Barbod

January 25, 2021 21:34
You may need to speak with your hosting provider if you aren't seeing any new logs after switching to PHP 5.6, as I would expect there to be data logged for a 500 error.

I use Cloud myself I have access to the VPS
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ffeingol

January 25, 2021 21:44
Hello, If you have root access to the VPS, then just run through EasyApace and enable MySQL for the version(s) where you need it. You just seem to be missing that module.
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