Domain user via shell, now I cannot remove the domain and user still shows in WHM

help4bis

• February 08, 2021 05:59

Hi I made a mistake. A user was deleted via centos remove user, now the user still shows in WHM with the associated domain. I tried to remove the user by doing a user terminate via WHM but it tells me user does not exist... How do I remove the domain and user??? [2021-02-08 21:51:49 +1000] die [Internal Death while parsing [stdin] 15140] (XID 5rahhw) User with username "peertube" not found. at /usr/local/cpanel/Cpanel/Quota/Common.pm line 237. Cpanel::Quota::Common::set_user(Cpanel::Quota::Common=HASH(0x2cac868), "peertube") called at /usr/local/cpanel/Cpanel/Quota/Common.pm line 78 Cpanel::Quota::Common::new("Cpanel::Quota::Common", HASH(0x2cac6a0)) called at /usr/local/cpanel/Cpanel/Quota.pm line 114 Cpanel::Quota::displayquota(HASH(0x2cb30f8)) called at whostmgr/bin/whostmgr.pl line 3860 main::edituser("edituser") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274 Whostmgr::Dispatch::_do_call("edituser", HASH(0x2c88830), HASH(0x2c888d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172 Whostmgr::Dispatch::dispatch("edituser", 1, ARRAY(0x2c88ba8), HASH(0x2c888d8)) called at whostmgr/bin/whostmgr.pl line 535 Cpanel::Exception/(XID 5rahhw) User with username "peertube" not found. at /usr/local/cpanel/Cpanel/Quota/Common.pm line 237. Cpanel::Quota::Common::set_user(Cpanel::Quota::Common=HASH(0x2cac868), "peertube") called at /usr/local/cpanel/Cpanel/Quota/Common.pm line 78 Cpanel::Quota::Common::new("Cpanel::Quota::Common", HASH(0x2cac6a0)) called at /usr/local/cpanel/Cpanel/Quota.pm line 114 Cpanel::Quota::displayquota(HASH(0x2cb30f8)) called at whostmgr/bin/whostmgr.pl line 3860 main::edituser("edituser") called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 274 Whostmgr::Dispatch::_do_call("edituser", HASH(0x2c88830), HASH(0x2c888d8)) called at /usr/local/cpanel/Whostmgr/Dispatch.pm line 172 Whostmgr::Dispatch::dispatch("edituser", 1, ARRAY(0x2c88ba8), HASH(0x2c888d8)) called at whostmgr/bin/whostmgr.pl line 535 Thanks

• 

  cPRex Jurassic Moderator

  • February 08, 2021 15:29

  Hey there! It might actually be easier to recreate the user in the operating system than to try and manually remove all the files on the system related to that account. The user would need to have the same UID and GID in order for cPanel to recognize that, so that may not be possible without restoring the /etc/passwd file on the system. If that isn't possible, I'd recommend using the following tool to manually find the location of the cPanel user files and get those removed: alias acctinfo="/usr/local/cpanel/3rdparty/bin/perl <(curl -s https://raw.githubusercontent.com/cPanelInc/tech-acctinfo/master/acctinfo)"
  To use the tool once it is installed, just run this: acctinfo cPanelUser
  You can also use domain.com instead of cPanelUser, which you may need to do if the user doesn't exist.

  0
• 

  SergievM

  • May 23, 2021 20:53

  Hi, I am trying to remove or change rights of some accounts within a domain Cpanel account. I'm having some difficulty with the user account menu. So I thought I could do it via the terminal? I was told ch mod ch change
  However, i don't know what would be the terminal comands:

  • the search user command
  • the list rights command
  • the change command
  • or delete user command

  For a CentOS install. The object is that some users no longer have domain root access or FTP? Sorry, if this appears to be a trival questons. Any and all suggestions are welcomed. thanks,

  0
• 

  cPRex Jurassic Moderator

  • May 24, 2021 13:51

  @SergievM - the chmod command changes permissions of files/folders, while chown changes the ownership of the files/folders. What specific issues are you having with the server?

  0

Please sign in to leave a comment.