Purchase license but license not activated for the IP

mejuliver

• February 09, 2021 08:01

I paid the solo license and attempt to change the ip because my server has newly assigned static IP but it says "cannot be transferred because it has outstanding orders pending review", any help please.

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  kodeslogic

  • February 09, 2021 13:37

  You can submit a ticket through

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  cPRex Jurassic Moderator

  • February 09, 2021 13:48

  @mejuliver - for this issue you'll need to contact our Customer Support team here as there isn't a way you'll be able to fix that on the server side:

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