Default WHM Backup Question - Account Mail directory

RNit

• February 10, 2021 14:58

Hi Everyone -- I had a user who randomly lost a few emails the other day (most likely blaming 'the server' when they actually deleted them). I have automated backups enabled for the domain account, but when browsing through the backup via "File and Directory Restoration", I noticed the 'Mail' directory of the accounts home directory isn't being backed up. Is there a way for WHM backup tool to do this?

• 

  ZenHostingTravis

  • February 11, 2021 03:50

  Hi @RNit, Please refer to the following post

  0
• 

  RNit

  • February 11, 2021 13:15

  Thanks for the reference! I searched for a while and didn't see any other references anywhere. A little odd that you don't have access to restore any mail documents without some pretty extreme steps... Seems like a basic functionality of a webmail application. Anyway - this one's solved. Thanks again!

  0
• 

  cPRex Jurassic Moderator

  • February 11, 2021 15:43

  @ZenHostingTravis - thanks for the link!

  0
• 

  ZenHostingTravis

  • February 12, 2021 06:00

  Thanks for the reference! I searched for a while and didn't see any other references anywhere. A little odd that you don't have access to restore any mail documents without some pretty extreme steps... Seems like a basic functionality of a webmail application. Anyway - this one's solved. Thanks again!

  
  You're welcome. You could opt to use Jetbackup instead. If you buy your license through cPanel, they will also provide you with support.

  0

Please sign in to leave a comment.