Custom Domain for Whitelabel with CNAME

Shane Hicks

• February 20, 2021 02:21

I have done a bit of research around the internet and was unable to come up with a viable, working solution. I

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  cPRex Jurassic Moderator

  • February 22, 2021 16:04

  Hey there! In general, in order for Apache to display web content, the domain name has to be created so Apache knows what vhost to serve. Are you setting up the domain alias in cPanel? If so, they would just need an A record pointed to the IP of the domain on your server for their subdomain and that would get traffic pointed to your server.

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  hostguy

  • February 24, 2021 07:41

  Yes, you are right. I also think that you have to create A record for your subdomain. In A record you have to add IP address of destination server and if you want to access your subdomain with www then you can also create CNAME for that. But first you have to create A record for your subdomain, it will point all your traffic to new server.

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