URGENT: upcp and httpd update killed all websites

bloatedstoat

• February 26, 2021 15:37

This is pretty urgent, I have submitted a support ticket request 94283332. CLOUDLINUX 6.10 v92.0.11 In the mean time has anyone experienced issues with upcp updating httpd and creating the following errors? We do not have any websites operational at the moment, all failing with white screen on load, WHMCS is reporting an ioncube error for php7.3 with ioncube loader enabled. Seems like crucial modules are not being loaded across all PHP versions. ERROR - 2021-02-27 04:27:10 --> Severity: error --> Exception: Call to undefined function mysqli_init() /home/username/public_html/system/database/drivers/mysqli/mysqli_driver.php 135 ERROR - 2021-02-27 04:27:10 --> Severity: Core Warning --> PHP Startup: Unable to load dynamic library 'wddx.so' (tried: /opt/alt/php74/usr/lib64/php/modules/wddx.so Is this a recompile with Easy Apache? Thanks

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  bloatedstoat

  • February 26, 2021 20:58

  It seems that no modules are being loaded at all. I tried to recompile with EasyApache and I'm getting all this when I try top do so. Error: Package: 1:ea-php74-php-cli-7.4.15-1.el6.cloudlinux.x86_64 (cl-ea4) Requires: ea-openssl11 = 1:1.1.1h Installed: 1:ea-openssl11-1.1.1i-1.el6.cloudlinux.x86_64 (@cl-ea4) ea-openssl11 = 1:1.1.1i-1.el6.cloudlinux Available: ea-openssl11-1.1.1h-1.1.1.cpanel.x86_64 (EA4) ea-openssl11 = 1.1.1h-1.1.1.cpanel Available: ea-openssl11-1.1.1h-1.1.2.cpanel.x86_64 (EA4) ea-openssl11 = 1.1.1h-1.1.2.cpanel Available: ea-openssl11-1.1.1i-1.1.1.cpanel.x86_64 (EA4) ea-openssl11 = 1.1.1i-1.1.1.cpanel Available: ea-openssl11-1.1.1j-1.1.1.cpanel.x86_64 (EA4) ea-openssl11 = 1.1.1j-1.1.1.cpanel Available: 1:ea-openssl11-1.1.1d-1.el6.cloudlinux.x86_64 (cl-ea4) ea-openssl11 = 1:1.1.1d-1.el6.cloudlinux Available: 1:ea-openssl11-1.1.1f-1.el6.cloudlinux.x86_64 (cl-ea4) ea-openssl11 = 1:1.1.1f-1.el6.cloudlinux Available: 1:ea-openssl11-1.1.1g-1.el6.cloudlinux.x86_64 (cl-ea4) ea-openssl11 = 1:1.1.1g-1.el6.cloudlinux Available: 1:ea-openssl11-1.1.1h-1.el6.cloudlinux.x86_64 (cl-ea4) ea-openssl11 = 1:1.1.1h-1.el6.cloudlinux The entire output was logged to: /usr/local/cpanel/logs/packman/errors/2021-02-27_08:49:10-1

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  bloatedstoat

  • February 26, 2021 21:26

  $30USD later and this issue was resolved by tech support.

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  andrew.n

  • February 28, 2021 10:22

  Thanks for letting us know.

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  cPRex Jurassic Moderator

  • March 01, 2021 15:31

  I'm glad you were able to get that resolved! I would like to mention that our support tickets are always free, but the $30 is the fee to bump the ticket's priority level.

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