Hotlink Image Showing - Even When Disabled

Webxopt

• March 08, 2021 19:32

Hi, I have a cPanel installation with 5 small sites on it. One of the sites is showing a "Stop This Image was Hotlinked" on all images. I have checked cPanel and WHM and hotlink protection is disabled on the site. The images are there, as you can go directly to the server and they are on the server where the site is hosted. Any idea why I am seeing this on one site only and not on others, and when hotlink protection is off? I have posted this as a ticket to cPanel about a week ago, but have heard nothing back so far, so I am getting desperate. Note that this happened after I deleted the site from another server after I copied it over. So far as I can see though there is no link back. DNS settings look identical to other sites I moved over from the same server. I have also tried restoring the files to the old location and still didn't get anywhere. Any ideas would be greatly appreciated! Thanks

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  cPRex Jurassic Moderator

  • March 09, 2021 14:10

  Hey there! Could you let me know that ticket number? It's incredibly rare for one of our tickets to go longer than 24 hours without a reply, so I'd be interested to check that for you directly. Hotlink Protection is to protect your own images from being hotlinked on other sites, but wouldn't make a difference if one of your domains was trying to do that. Can you check the URL the site is using for the image to see how it is being added to the site's code? If you open a browser you can use the "show source" option to see the code directly how the browser processes it.

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  Webxopt

  • March 09, 2021 22:32

  That's the weirdest thing! The image is from the same url. The site is Pink Collar Workers " Women Supporting Women in the Workplace. The images are even marked as hotlinked inside the media library. I have tried uploading new images and they get marked too.

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  Webxopt

  • March 09, 2021 22:36

  The support request was #94296098. Someone has gone in and marked it as solved on Monday, although there is no reply and as far I can see nobody went to the site or my cPanel installation and it's certainly not solved as you can see on the site.

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  cPRex Jurassic Moderator

  • March 10, 2021 15:11

  I checked the ticket and the logs show it was closed by the user before we ever got a chance to reply. Would you like me to reopen that so I can take a look?

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  Webxopt

  • March 10, 2021 20:15

  I checked the ticket and the logs show it was closed by the user before we ever got a chance to reply. Would you like me to reopen that so I can take a look?

  
  Yes please. It has me baffled!

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  cPRex Jurassic Moderator

  • March 10, 2021 20:24

  Sure thing! I've got a team member on this now so you'll be hearing from us soon.

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  thowden

  • January 10, 2022 20:09

  Hi @cPRex Was there a resolution you can share ? [QUOTE] Sure thing! I've got a team member on this now so you'll be hearing from us soon.
  

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  cPanelAnthony

  • January 12, 2022 20:39

  Hi @cPRex Was there a resolution you can share ?

  
  Hello! Upon investigating the ticket, it looks like hotlinking protection occurred due to the way the images resources used an absolute URL.

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