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How to point a domain name to server hostname

psytanium
Hello, I have 2 VPS servers, old and new, the hostname "server.domain.com" is still redirecting to the old server. How do I redirect it to the new server ? Thanks

Comments

17 comments

Date Votes
  • anitasharma
    I also have the same issue. I am trying to move a website but is redirecting to the old server. I also had cleared the cache. Kindly reply to me that How do I redirect it to the new server?
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  • ZenHostingTravis
    You have to change the A record the hostname is pointing to at the domain registrar. The hostname should also be set on the VPS. Hope that helps!
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  • psytanium
    You have to change the A record the hostname is pointing to at the domain registrar. The hostname should also be set on the VPS. Hope that helps!

    In Godaddy domain setup, I changed the A record to the server IP, and in the server hostname configuration it is set to server.domain.com, I waited 24h still redirecting to the old server. I contacted Godaddy support again today, they told me to create another A record, with the name "server" and server IP as value. You think this is the correct setup ? or I'm going to wait another day ? Thanks
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  • ZenHostingTravis
    Hi, It usually doesn't take 24 hours for the DNS to propagate. You can monitor propagation using whatsmydns.net. Just type in the hostname and choose record type as A record. It sounds like you have done it correctly but I'd need to be able to log into GoDaddy to verify.
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  • psytanium
    Hi, It usually doesn't take 24 hours for the DNS to propagate. You can monitor propagation using whatsmydns.net. Just type in the hostname and choose record type as A record. It sounds like you have done it correctly but I'd need to be able to log into GoDaddy to verify.

    Thank you for providing the whatsmydns tool.. its useful
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  • cPRex Jurassic Moderator
    Let us know if you're still seeing issues!
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  • psytanium
    Let us know if you're still seeing issues!

    It took some tiem to propagate.. now its working. Big thanks to cPanel members and community.. always doing the best
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  • cPRex Jurassic Moderator
    Glad to hear that's working well now!
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  • anitasharma
    I also have the same issue. I am trying to move a website i.e www.criclines.com but is redirecting to the old server. I also had cleared the cache. Kindly reply to me that How do I redirect it to the new server?

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  • anitasharma

    This issue is still not resilved.
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  • cPRex Jurassic Moderator
    @anitasharma - I would recommend checking the DNS for the domain with a tool like intoDNS: checks DNS and mail servers health to confirm everything is set up properly there and DNS is routed to the correct system. If that is correct, there could be something in the site's code that is causing it to redirect to the old machine. If you are not able to track that down I would recommend submitting a support ticket to our team so we can take a look directly at the system for you.
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  • psytanium
    Hello again, I need some more help regarding my server migration. I cannot send any email from any address of any user. The bounce back message is This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: <--recepient email here--> host n1smtpout.europe.secureserver.net [188.121.43.235] SMTP error from remote mail server after end of data: 552 5.2.0 Muz3lvlzBfjSW :DED: Access to this mail system has been blocked for <--My IP address here--> due to spam activity. Spam was seen coming from this IP, and possibly other scripts running on it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block. Reporting-MTA: dns; <--Hostname here--> Action: failed Final-Recipient: rfc822;<--recepient email here--> Status: 5.0.0 Remote-MTA: dns; n1smtpout.europe.secureserver.net Diagnostic-Code: smtp; 552 5.2.0 Muz3lvlzBfjSW :DED: Access to this mail system has been blocked for <--My IP address here--> due to spam activity. Spam was seen coming from this IP, and possibly other scripts running on it. For help resolving the issue, see http://x.co/spamclean. Once the compromise has been cleaned, please contact customer support to remove the block.
    I used MXToolbox and found this problem for all domain names : The remote server returned an error: (403) Forbidden. (
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  • cPRex Jurassic Moderator
    I don't think you missed anything with the migration, but the IP address was likely on a blacklist before you received the server. You can check the server's IP address here for that issue:
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  • psytanium
    I don't think you missed anything with the migration, but the IP address was likely on a blacklist before you received the server. You can check the server's IP address here for that issue: ) ??
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  • cPRex Jurassic Moderator
    If the relay is on the blacklist you would still get blocked by any provider using that list. I also see a 403 in the browser when trying to visit that site, that that seems more like a direct web issue than an email issue.
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  • psytanium
    If the relay is on the blacklist you would still get blocked by any provider using that list. I also see a 403 in the browser when trying to visit that site, that that seems more like a direct web issue than an email issue.

    I talked again with Godaddy support, they unblocked my server. Now the emails are flowing again. and the 403 error turned out something else, not related to email issue. Thank you :)
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  • cPRex Jurassic Moderator
    Great - I'm glad they were able to help with that!
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