new.IP/whm going to cprapid.com:2087 why? and worst: my DNS no load

000

• March 13, 2021 08:12

hello I rent new.IP + new.VPS my OldDomain load fine by years but this week I config in registrar: ns1.OldDomain -> new.IP ns2.OldDomain -> new.IP also we config: OldDomain with: ns1.OldDomain ns2.OldDomain we are waiting "propagation DNS", but now is more of 5 days with OldDomain totally offline somw idea about what is bad? in the past we do this process more of 30 times and never we have troubles only now we have this strangle behaviour of: 1// new.IP/whm going to cprapid.com:2087 (and all load fine) 2// DNS in registrar = ok 3// DNS in domain = ok 4// domain OFF LINE but server = ok how we can fixed this ? Thanks

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  andrew.n

  • March 13, 2021 18:09

  Have you changed the IP address of the name servers registered at the domain registrar? If not then this could be a problem. Depends on the domain registrar its called "private nameservers" or "private hosts".

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  000

  • March 14, 2021 15:20

  Have you changed the IP address of the name servers registered at the domain registrar? If not then this could be a problem. Depends on the domain registrar its called "private nameservers" or "private hosts".

  
  Thanks @andrew.n sure, we create DNS in registrar:

  ... but this week I config in registrar: ns1.OldDomain -> new.IP ns2.OldDomain -> new.IP also we config: OldDomain with: ns1.OldDomain ns2.OldDomain

  
  

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  cPRex Jurassic Moderator

  • March 15, 2021 15:58

  As far as the hostname, that is just the default hostname we assign so users can access their WHM login securely when visiting the server for the first time. You can find more details on that here: dig domain.com @x.x.x.x
  If both of those don't work, that would indicate the port is closed so the DNS records will not work properly on that new system.

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