Can't Create New Account in WHM

mominash

• March 17, 2021 07:57

I'm trying to create a new account for my customer. But I encounter this error. Account Creation Status: failed (XID v394db) The system failed to connect a UNIX domain socket to "/var/cpanel/dnsadmin/sock" because of an error: Not Found How can I solve this? Thanks.

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  cPRex Jurassic Moderator

  • March 17, 2021 17:18

  Hey there! Can you try the following to see if the file exists? ll /var/cpanel/dnsadmin/sock
  and also restarting that service? /scripts/restartsrv_dnsadmin
  If that doesn't resolve the issue, I would expect a forced cPanel update with this command to take care of things: /scripts/upcp --force
  

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  HostNoc

  • June 21, 2021 13:51

  to fix run this command ps x | grep '/usr/local/cpanel/scripts/restartsrv_dnsadmin' | grep -v grep | awk '{print $1}' | xargs --no-run-if-empty kill -9 Regards

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