Errors on Yum Update

PivotalCrossroads

• March 17, 2021 03:32

Brand new cPanel install. Moved over a couple of test sites from previous server. Installed Imunify360 & CSF. Otherwise, touched very little. CentOS 8 / cPanel During cPanel setup, found that EasyApache didn't work. Can select all the modules but says nothing to provision at the end. Then found this error when trying to update: --------------------------------------------------------------------------------------------------------------------------------------------------- System update process has started. "yum" reported error code "1" when it ended: w/ yum -y Last metadata expiration check: 0:06:12 ago on Wed Mar 17 04:15:15 2021. Error: Problem: cannot install the best update candidate for package ea-apr-util-1.6.1-8.8.16.cpanel.x86_64 - nothing provides ea-openssl11 >= 1:1.1.1d-1 needed by ea-apr-util-1:1.6.1-7.el8.cloudlinux.x86_64 (try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages) Often errors like this can be resolved by running `yum makecache` System update process has finished. ------------------------------------------------------------------------------------------------------------------------------------------------------ Can anyone help me? This has me completely stalled. Thanks.

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  cPRex Jurassic Moderator

  • March 17, 2021 16:20

  Hey there! Can you try running this command on the system to see if that will perform the update? dnf -y update
  

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  PivotalCrossroads

  • March 25, 2021 05:42

  Thank you for the reply. I'm still having this problem. This was the result. Last metadata expiration check: 0:00:57 ago on Thu 25 Mar 2021 01:36:39 AM EDT. Error: Problem: cannot install the best update candidate for package ea-apr-util-1.6.1-8.8.16.cpanel.x86_64 - nothing provides ea-openssl11 >= 1:1.1.1d-1 needed by ea-apr-util-1:1.6.1-7.el8.cloudlinux.x86_64 (try to add '--skip-broken' to skip uninstallable packages or '--nobest' to use not only best candidate packages)

  Hey there! Can you try running this command on the system to see if that will perform the update? dnf -y update
  

  
  

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  cPRex Jurassic Moderator

  • March 25, 2021 15:34

  Thanks for the additional details. I did some more research on this and found the issue is related to a problem with the Imunify360 packages. If your license for Imunify360 was purchased through cPanel, please open a ticket with us so we can check that directly and see if there is a problem with the software.

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