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CalmAV issue

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6 comments

  • andrew.n
    ClamAV is very resource intensive so it is possible that it ran out of memory. Could you SSH to the server and check if you see any OOM (out of memory) errors in "dmesg"?
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  • cPRex Jurassic Moderator
    @serg499 - we did make some changes in version 94 to the ClamAV system, so we'd like to investigate this directly if you'd be willing to open a ticket.
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  • serg499
    ClamAV is very resource intensive so it is possible that it ran out of memory. Could you SSH to the server and check if you see any OOM (out of memory) errors in "dmesg"?

    I use VPS with 4Gb of RAM. I've read somewhere that for ClamAV at least 3Gb is needed. Tried to use dmesg - it doesn't display anything - so it's either no errors (doubt it) or doing something wrong with dmesg options. Do you know if dmesg output to the console could be it disabled somewhere? Thank you!
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  • serg499
    @serg499 - we did make some changes in version 94 to the ClamAV system, so we'd like to investigate this directly if you'd be willing to open a ticket.

    I've just created a ticket #94307462. Thank you!
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  • cPRex Jurassic Moderator
    Thanks so much - I'm following along so I'll make sure to update this thread once I get more details.
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  • cPRex Jurassic Moderator
    I just wanted to provide an update that it looks like this is related to case CPANEL-36316 that our developers are working on where the list is too long for the cleanup tool to handle. For other users that may run into this issue, we have the following support article here that provides more details and will let you follow along with the case if you are signed in to our ticket system:
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