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Non HTTPS Service Subdomain Issue

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8 comments

  • cPRex Jurassic Moderator
    Hey there! This could be affected by the settings in WHM >> Tweak Settings under the "Redirection" tab or with the .htaccess file on the account. Do you see anything odd in either of those locations?
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  • nurimam
    Redirection setting still the defaults on, freshly installed server. Creating a new account with nothing in it still same, so i think it should not .htaccess problem. Do we misses something to be configured ?
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  • cPRex Jurassic Moderator
    That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.
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  • nurimam
    That's interesting - I would not expect that behavior to happen by default, as it works for me both with http and https. Could you submit a ticket to our team so we can check that out directly? If so, please post the ticket number here so I can keep the community updated with our findings.

    Here is the ticket number : 94307869. Thanks before.
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  • cPRex Jurassic Moderator
    Thanks so much! I'm following along with that ticket now and I'll keep this page updated as I get more details.
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  • cPRex Jurassic Moderator
    I just wanted to provide an update on this issue. Our team was able to rebuild and restart Apache, and that got things working normally on this system, although we don't have any specific details on what may have caused the situation.
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  • nurimam
    thanks. :)
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  • cPRex Jurassic Moderator
    You're welcome!!
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