Virus on cPANEL

theluli

• March 26, 2021 02:14

Hi everybody l have an issue, l have some account on my WHM, l wanna scan those account with virus scan from cPanel, and l notice that on one of account l am not getting directory structure for scanning example:

Scan Entire Home Directory

Scan Mail

Scan Public FTP Space

Scan Public Web Space

Does anyone have this issue?

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  cPRex Jurassic Moderator

  • March 26, 2021 18:06

  Hey there! Can you let me know specifically where you are seeing data missing from the interface? I'm not entirely clear on what section of cPanel you are looking at from the data provided. Once I know that I can do some more testing and get you better information.

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  theluli

  • March 29, 2021 07:18

  Hey there! Can you let me know specifically where you are seeing data missing from the interface? I'm not entirely clear on what section of cPanel you are looking at from the data provided. Once I know that I can do some more testing and get you better information.

  
  Hi cPRex On the section for Virus scanner, only in 1 domain when l logging to Cpanel and go to virus scan l am getting /home/username/mail/domain.com/email.client/cur/1581986223.M538999P29821. l can not choose what to scan ( like scan directory, scan mail, etc ) Also, when disinfect, l am getting This happens only to one domain or client cpanel

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  cPRex Jurassic Moderator

  • March 29, 2021 13:37

  Thanks for the additional details. It sounds like you're experiencing this issue:

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