Disk Usage

hmaddy

• March 27, 2021 01:43

location of these files showing in other usage

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  kodeslogic

  • March 27, 2021 20:23

  This can be the emails in Trash folders. Once I came across a similar where I discovered cpanel backup with the owner as "username" loacted as /home/backup-x-x-x-x-x.tar.gz was adding size to the other same as in your screenshot. To resolve we just changed the owner of the file /home/backup-x-x-x-x-x.tar.gz from "username" to root from SSH So check if you have any files outside of that account at /home location with the ownership as the concerned user account.

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  cPRex Jurassic Moderator

  • March 29, 2021 18:19

  That's what I usually tell people, @kodeslogic. Running a command like this can be helpful: find / -user username > output.txt
  That will search the entire server for files owned by the cPanel user and then place the output into the file named "output.txt." You can then read through that file to see if there is anything there that is outside of the user's home directory of /home/username.

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