Error Validation for transport xxxxxx failed: Could not create path directory /xxxx: Token refresh failed at /usr/local/cpanel/3rdparty/perl/532
Hi, I keep on getting this error after about 7days from creation of additional destination backup on google drive.
I follow this procedure to setup everything
I also followed this thread , but I have no IPv6 in all points mentioned.
Everything works well, however every time, after about 7 days, the transport is not validated and I need to recreate everything.
Can you please advice how to solve?
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Hello, Alex! Might I suggest checking this article: The error and behavior you describe is most often associated with rate limitations within the Google API token settings. Can you please confirm what value is set there? 0 -
Hi, thanks for the replay. The actual error is this: Error: Validation for transport "XXXXXX" failed: Could not create path directory "/XXXXX": Token refresh failed at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/OAuth/Cmdline.pm line 83 It's a bit different than the one you mentioned. I however checked the values and they are set to Queries per day 1,000,000,000; Queries per 100 seconds per user 10,000 and Queries per 100 seconds to 10,000. 0 -
The 'Token refresh failed' error means that the application is unable to acquire a new authentication token from the remote system(Google's API). This most often is due to reaching certain quotas. Queries per day 1,000,000,000; Queries per 100 seconds per user 10,000 and Queries per 100 seconds to 10,000.
Per0 -
That's definitely frustrating that it only works for 7 days, as intermittent issues are always the worst. However, consistently working for 7 days does seem to indicate an issue with some connection reaching a limit. Are there any errors on the Google side of things that you can see, as we know the configuration on the cPanel side of things isn't being changed. 0 -
Is it possible that I'm the only one with this error????
It's always possible - feel free to open a ticket with our team and we can do some additional homework on this.0 -
This Still did not solve the problem.... I Changed the status from "Testing" to "Production", the verification status is "Verification not required", but I still get the same error after 7 days. Token refresh failed at /usr/local/cpanel/3rdparty/perl/532/lib/perl5/cpanel_lib/OAuth/Cmdline.pm line 83 Is it possible that I'm the only one with this error????
I have this same issue so don't feel alone! Did you ever solve this one or open a ticket with the cpanel team? I have gone through everything save the last step suggested(OAuth 2.0) without luck as well. I assumed the 7 day issue was due to backup frequency/retention on the web server. E.g. once it goes to save a second weekly backup, it is having issues removing the old backup. Not proven but that is my initial thought on it.0 -
i am also faced the same issue and solved with a cpanel update. 0 -
2023 and the problem still persists: Token refresh failed at /usr/local/cpanel/3rdparty/perl/536/cpanel-lib/OAuth/Cmdline.pm line 84
I even generated a new client secret in Google API console and no change.0 -
@vicos - I don't see that a ticket was created by any of the previous posters, so feel free to reach out to us to get more details. 0 -
Exactly same issue. 0 -
@udubniewski - no one else in this thread has created a ticket, so if you're still seeing this problem can you make one with our team so we can help? 0 -
At this point I don't have any more details on my end. We basically need to rewrite the entire Google tool to work with changes to their system in order to stop these errors from happening, so it's not an easy fix on our end. The developers are aware, but the work hasn't happened yet. I'm sorry I don't have better news. 0
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