I want a solution to this problem

hoststeel

• April 09, 2021 07:08

Whostmgr::Dispatch::dispatch("wwwacct", 1, ARRAY(0x26bd980), HASH(0x26bda28)) called at whostmgr/bin/whostmgr5.pl line 258 [2021-04-09 06:42:10 -0500] warn [whostmgrd] The subprocess (whostmgr (whostmgr5)) exited with an error: The subprocess reported error number 2 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251. Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x332b260)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109 Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x332b260), "subprocess_name", "whostmgr (whostmgr5)", "subprocess_read_handle", GLOB(0x331fe98), "subprocess_write_handle", GLOB(0x3327e80), "subprocess_pid_to_reap", ...) called at cpsrvd.pl line 7493 cpanel::cpsrvd::cpHandler("app", "whostmgr", "json", 0, "document", "./scripts5/wwwacct") called at cpsrvd.pl line 6619 cpanel::cpsrvd::dodoc_whostmgrd() called at cpsrvd.pl line 2043 cpanel::cpsrvd::dodoc(HASH(0x1320468)) called at cpsrvd.pl line 1785 cpanel::cpsrvd::handle_one_connection(6) called at cpsrvd.pl line 1111 cpanel::cpsrvd::script() called at cpsrvd.pl line 429 [2021-04-09 06:42:23 -0500] info [cpsrvd] Request Timeout: "-" 408 Timeout while creating a secure connection

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  cPDavidL

  • April 09, 2021 14:30

  Hello, Based on the contents of the subprocess error, it appears that the account creation failed because a file was unable to be written to due to issues at the system level. Unfortunately it does not specify which file, nor provide enough detail to be able to give you a solution here. While doing some digging on the error, I found you've reached out to our staff at support.cpanel.net. We'll be glad to test and troubleshoot the issue directly, and advise you in more detail via your ticket.

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  cPRex Jurassic Moderator

  • April 12, 2021 20:40

  @hoststeel - if you do submit a ticket on an issue, it's best to post the ticket number here so we can follow along. That way, we can make sure this thread gets updated so other users can benefit from our findings.

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