CPANEL-35110 - /proc/stat format changed when using upcp

kamranonline

• April 10, 2021 01:43

Hi, I received this error when trying to update using upcp cPanel: 94.0.4 /scripts/upcp Stale PID file '/var/run/upcp.pid' (pid=14298) /proc/stat format changed??? at /usr/local/cpanel/Cpanel/UPID.pm line 121. /proc/stat format changed??? at /usr/local/cpanel/Cpanel/UPID.pm line 121.

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  cPRex Jurassic Moderator

  • April 12, 2021 15:09

  Hey there! This is a known issue that our team is working on through this case: You can do the following to work around this issue while we prepare a more official fix: /bin/cp -v /proc/stat /tmp/stat sed -i '/^intr /d' /tmp/stat mount -v --bind /tmp/stat /proc/stat
  To remove the workaround in the future, you would just run this: umount -v /proc/stat rm -fv /tmp/stat
  

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  cPRex Jurassic Moderator

  • April 21, 2021 14:42

  Update - this is scheduled to be fixed in version 98. I'm not entirely sure when that will be released, but it will be later on this year.

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  azadhussnain

  • September 28, 2023 04:47

  Hello, facing similar error: [root@gravity ~]# /scripts/upcp Stale PID file '/var/run/upcp.pid' (pid=30129) Cpanel::Exception::IO::FileReadError/(XID mmmbwu) The system failed to read from the file "/proc/30167/stat" because of an error: No such file or directory at /usr/local/cpanel/Cpanel/LoadFile.pm line 195. Cpanel::LoadFile::_load_r(CODE(0xbae1d8), "/proc/30167/stat") called at /usr/local/cpanel/Cpanel/LoadFile.pm line 92 Cpanel::LoadFile::load_if_exists("/proc/30167/stat") called at /usr/local/cpanel/Cpanel/UPID.pm line 133 Cpanel::UPID::_get_pid_start_delta(30167) called at /usr/local/cpanel/Cpanel/UPID.pm line 80 Cpanel::UPID::get(30167) called at /scripts/upcp line 851 scripts::upcp::_determine_logfile_path_if_running(30167) called at /scripts/upcp line 223 scripts::upcp::upcp() called at /scripts/upcp line 77 [root@gravity ~]# Cpanel::Exception::IO::FileReadError/(XID gexdwn) The system failed to read from the file "/proc/30167/stat" because of an error: No such file or directory at /usr/local/cpanel/Cpanel/LoadFile.pm line 195. Cpanel::LoadFile::_load_r(CODE(0xbae1d8), "/proc/30167/stat") called at /usr/local/cpanel/Cpanel/LoadFile.pm line 92 Cpanel::LoadFile::load_if_exists("/proc/30167/stat") called at /usr/local/cpanel/Cpanel/UPID.pm line 133 Cpanel::UPID::_get_pid_start_delta(30167) called at /usr/local/cpanel/Cpanel/UPID.pm line 80 Cpanel::UPID::get(30167) called at /scripts/upcp line 851 scripts::upcp::_determine_logfile_path_if_running(30167) called at /scripts/upcp line 247 scripts::upcp::upcp() called at /scripts/upcp line 77

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  cPRex Jurassic Moderator

  • September 28, 2023 16:16

  @azadhussnain - were you able to try that workaround to see if that resolved the issue?

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  azadhussnain

  • September 28, 2023 16:18

  I have tried. It does not fix.

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  azadhussnain

  • September 28, 2023 16:20

  The error was sudden. We ran /scripts/upcp --force a day ago, and then we didn't checked it. Today when we opened ssh and ran /scripts/upcp --force again, we saw this error. Tried the fix but no change in output, getting same error.

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  cPRex Jurassic Moderator

  • September 28, 2023 16:33

  Do you see any similar errors in /var/log/messages? I don't think this is quite the same issue as the OP, so let's check that other log file to see if there are any I/O errors listed there.

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