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why getting emails in the VPS/WHM/cPanel admin address like "cphulkd"

lse webmaster
1 why getting emails in the VPS/WHM/cPanel admin address like: "cphulkd" email subject [ip-***-***-***-***.ip.secureserver.net] RECOVERED ?: cphulkd (***-***-***-***) and [ip-***-***-***-***.ip.secureserver.net] FAILED ?: cphulkd (***-***-***-***) see attachment... what have to do??? 2 to "reboot the server to apply kernel updates" how long takes, normally do off peek hours, correct?? UNKNOWN kvm [ip-***-***-***-***] v94.0.4 Load Averages: 0.20 0.28 0.19 WHM (Web Host Manager) News Change Log Log Out (root) You must reboot the server to apply kernel updates.

Comments

7 comments

Date Votes
  • ZenHostingTravis
    1) Perhaps that is not sufficient RAM? 2) Yes, do the reboots in off-peak hours and perhaps connect with IPMI incase there are any issues with the new kernel.
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  • cPRex Jurassic Moderator
    1 - Are you seeing any other service failures? /var/log/chkservd.log would tell you if this is happening more than once, or maybe this was just a one-time issue during an update. 2 - It's not possible to estimate the time of a reboot as that is completely up to the hardware of the system and how it interacts with the operating system. Every machine is a bit different, but typically I would expect that to be less than 15 minutes until all services are back online.
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  • lse webmaster
    EMAILS CONTINUE TO COME TO MY ADMIN EMAIL ADDRESS... in Godaddy dashboard>>> 1 CPU core Updating now... RAM Updating now... Disk space Updating now... see attachments Tomorrow plan to call GoDaddy support with Skype where can view the Logs for Server CentOS 7.9 & WHM/cPanel...v94.0.4 Load Averages: 0.13 0.08 0.07 ?
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  • lse webmaster
    Also, In WHM/CPANEL UNKNOWN kvm [ip-***-***-***-***] v94.0.4 Load Averages: 0.02 0.12 0.11 WHM (Web Host Manager) News Change Log Log Out (root) You must reboot the server to apply kernel updates. Reboot VPS server centos 7.9... can be done from WHM/CPANEL as well AS FROM Godaddy Dashboard, correct?
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  • cPRex Jurassic Moderator
    It's really not possible to say without examining the machine. If your host isn't able to get you more details, please submit a ticket with our team so we can check that for you.
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  • lse webmaster
    IN ADDITION, IN MY TRY TO REBOOT VPS Server from WHM Getting: // Why this and why shows UNKNOWN rather CENTOS 7.9...? ARE YOU RECOMMEND try to RESTART SERVER [reboot] from the Godaddy dashboard...? SEE ATTACHMENT
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  • cPRex Jurassic Moderator
    With the number of errors you're seeing I wouldn't really recommend anything until the host checks the hardware and system and on their end.
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