Update blocked

masterross

• April 16, 2021 08:17

Hi, cp update cant pass - cPanel & WHM update failure in upcp script => Log opened from /usr/local/cpanel/scripts/updatenow (12043) at Fri Apr 16 03:52:04 2021 [2021-04-16 03:52:04 +0300] Running version '11.94.0.4' of updatenow. [2021-04-16 03:52:05 +0300] Retrieved public key from vendor: cpanel, category: release, url: https://securedownloads.cpanel.net/cPanelPublicKey.asc [2021-04-16 03:52:05 +0300] Retrieved public key from vendor: cpanel, category: development, url: https://securedownloads.cpanel.net/cPanelDevelopmentKey.asc [2021-04-16 03:52:05 +0300] Detected version '11.94.0.4' from version file. [2021-04-16 03:52:06 +0300] Target version set to '11.94.0.4' [2021-04-16 03:52:06 +0300] Up to date (11.94.0.4) => Log closed Fri Apr 16 03:52:06 2021 [2021-04-16 03:52:06 +0300] 17% complete => Log closed Fri Apr 16 03:52:06 2021
cPanel version change from "11.94.0.4" to "11.94.0.4" is blocked [2021-04-16 12:47:52 +0300] eval {...} called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 764 [2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::_get_sysinfo(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 745 [2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::is_supported_openssl(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker/Always.pm line 104 [2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::Always::perform_global_checks(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Blocker.pm line 74 [2021-04-16 12:47:52 +0300] Cpanel::Update::Blocker::is_upgrade_blocked(Cpanel::Update::Blocker=HASH(0x3942988)) called at /usr/local/cpanel/Cpanel/Update/Now.pm line 699 [2021-04-16 12:47:52 +0300] Cpanel::Update::Now::can_update(Cpanel::Update::Now=HASH(0x36e2638)) called at /usr/local/cpanel/Cpanel/Update/Now.pm line 408 [2021-04-16 12:47:52 +0300] Cpanel::Update::Now::run(Cpanel::Update::Now=HASH(0x36e2638)) called at /usr/local/cpanel/scripts/updatenow line 122 [2021-04-16 12:47:52 +0300] eval {...} called at /usr/local/cpanel/scripts/updatenow line 122 [2021-04-16 12:47:53 +0300] W An attempt to upgrade to 11.94.0.4 was blocked. Please review blockers. [2021-04-16 12:47:53 +0300] E The install encountered a fatal error: An attempt to upgrade to 11.94.0.4 was blocked. Please review blockers. => Log closed Fri Apr 16 12:47:53 2021 [2021-04-16 12:47:53 +0300] 17% complete => Log closed Fri Apr 16 12:47:53 2021

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  cPRex Jurassic Moderator

  • April 16, 2021 13:22

  Thanks for providing these details. There should be more details in the log that show what the blocker is. Can you check the update log, which would be located in /var/cpanel/updatelogs, to see if you can find the full reason it is not updating?

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  masterross

  • April 16, 2021 14:56

  Hi, just saw " Your RPM database appears unstable. It is not possible at the moment to install a simple RPM. " So I've rebuilt it and the update went OK. Thanks for the support!

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  cPRex Jurassic Moderator

  • April 16, 2021 15:00

  I'm glad that took care of it!

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