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Modsec_vendor update failed [/scripts/modsec_vendor update failed]

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3 comments

  • cPRex Jurassic Moderator
    Hey there! There should be a few lines before and after that entry that may give us more details. Specifically, I'd be interested to see if there is something like "The system could not restore the original configuration" listed in the log file. Can you see if there are more details? If you need to manually search for the log it would be located in /var/cpanel/updatelogs.
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  • fuzzylogic
    @net@work, During the 3 days you had problems the uri... waf.comodo.com/doc/meta_comodo_litespeed.yaml and waf.comodo.com/doc/meta_comodo_apache.yaml have been redirecting to... waf.comodo.com/user This caused the issue you were seeing. cPanel's yaml parser must not have a relevant error message for when the response is an html file. The 2 .yaml files are now publicly accessible again, so this issue show be resolved if you try to update the rules again. My guess is that Comodo's site introduced an over-achieving catch-all .htaccess or apache conf redirect and did not notice the issue for a few days. waf.comodo.com/sumfink redirects to... waf.comodo.com/user
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  • net@work
    @fuzzylogic Sorry for the "late" response but yes the problem was as you say.
    My guess is that Comodo's site introduced an over-achieving catch-all .htaccess or apache conf redirect and did not notice the issue for a few days. waf.comodo.com/sumfink redirects to... waf.comodo.com/user

    Thank you for the answer.
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