Email not being sent /received

tangent-webmaster

• April 21, 2021 20:00

Hi everyone, I've been googling for solution but had no luck. I sent a test email in Joomla Configuration. > From Email : emailsample@domain.com.au > From Name: > Reply To Email: > Reply To Name: > Mailer: PHP Mail > Send Test Mail: Result > The email was sent to emailsample@domain.com.au using PHP Mail. You should check that you've received the test email. BUT EMAIL NEVER ARRIVED. So I checked in CPanel Shared Host Error in CPanel > Email Track Delivery: "AES128-GCM-SHA256:128 CV=yes: SMTP error from remote mail server after MAIL FROM: SIZE=1810: 550 message submission is for authorised users only! " Can anyone help please.

• 

  kodeslogic

  • April 22, 2021 10:30

  Please ensure to provide a valid username/password to authenticate in the mail settings while using smtp fuction.

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  cPRex Jurassic Moderator

  • April 22, 2021 13:45

  Exactly what @kodeslogic said - PHP mail is likely sending the message without any type of authentication, so you'd want to use a tool that authenticates to the mail server to send that message.

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  tangent-webmaster

  • April 23, 2021 00:03

  Please ensure to provide a valid username/password to authenticate in the mail settings while using smtp fuction.

  
  I've already tried with SMTP, valid username/password ( which I also used on other site working fine) but didn't work. The error is " SMTP connect failed . Test mail could not be sent " I also posted my issue here

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  cPRex Jurassic Moderator

  • April 23, 2021 13:31

  Let's keep using that other thread then to avoid confusion as that seems to have more details :D

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