Cannot clear trash

mais azzam

• April 21, 2021 22:04

I have many files in trash but when i try to delete them i have an error message "FileOp Failure on: /home/example/.trash/public_html: Directory not empty"

• 

  cPRex Jurassic Moderator

  • April 22, 2021 13:48

  Hey there! File Manager won't let you delete a directory that isn't empty. Go into the directory, remove the contents, and then you'll be able to remove the entire directory if you wish.

  0
• 

  mais azzam

  • April 23, 2021 02:07

  Hey there! File Manager won't let you delete a directory that isn't empty. Go into the directory, remove the contents, and then you'll be able to remove the entire directory if you wish.

  
  Hi , I tried to delete what was inside, but the files did not respond to the deletion

  0
• 

  cPRex Jurassic Moderator

  • April 23, 2021 13:29

  Do you have root access to the server? Your profile indicates you just have cPanel access, so you may need to contact your hosting provider or datacenter to have them check on the file in that directory to see why you can not remove them. They could have odd ownership or permissions that keep them from being deleted.

  0
• 

  jaesperanza

  • April 21, 2022 12:21

  What helps if you do not have CLI access and quick support to the hosting provider is not possible is to open FTP like FileZilla, then choose directory folder, right-click to change permissions to 777. Ensure you check on the recursive option to make all inner files and sub-directories writeable. These can then be deleted.

  1
• 

  lmstearn

  • January 12, 2025 02:52

  Thanks, the recursive option worked well on the empty directory using WinSCP. :)

  0

Please sign in to leave a comment.