Backup files exist but doesn't show in the backup calendar

andersa77

• April 27, 2021 11:40

My WHM Backup Restoration calendar doesn't show any backups after July 2020. However, when checking /backups I find the tar.gz's that should be there according to my backup schedule. Why do they not show up in the restoration calendar, and how do I fix it?

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  cPRex Jurassic Moderator

  • April 27, 2021 18:27

  Hey there! It's a little concerning that the backups all have an exact timestamp of 2AM on each directory - I'm guessing that is the time that the backups run on the server, but that would also mean they are completing within the same minute. Do you see any content inside of those directories you posted in your screenshot?

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  andersa77

  • April 28, 2021 14:53

  Hi cPRex! Yes, there's content inside /backup/{date}/accounts, at least. But /backup/{date}/system is empty.

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  andersa77

  • April 28, 2021 14:57

  I just noticed; Suddenly the backups shows up in the calendar again. I think I tried to just change a minor setting in the backup setup yesterday, and then click "Save". Maybe that's what fixed it. Other than that I haven't done anything...

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  cPRex Jurassic Moderator

  • April 28, 2021 15:46

  In WHM >> Backup Configuration do you have the check mark selected next to "Backup system files"? If not, I would not expect there to be any files there.

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  andersa77

  • April 28, 2021 17:41

  "Backup system files" wasn't checked, so it seems everything is working as expected now. Thanks for your assistance, even if the problem solved itself :)

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