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Issue on not loading extensions after changing PHP version from MultiPHP Manager

Comments

5 comments

  • cPRex Jurassic Moderator
    Hey there! Can you make sure the domain is not set to "inherit" and see if that gets things working?
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  • Inna
    Hi there, yes I tried it to set both domains other than "inherit" and got the same result. I mean the main domain has no problem and all of default extensions are enabled via phpinfo function, but sub domain does not have extensions like "mysqli", etc.
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  • cPRex Jurassic Moderator
    Is it possible that the packages aren't chosen in the alt-php70 version on the system? That is what I'd expect to be in use if you are using the PHP Selector tool. Can you work through the guide here to see if that clears things up? This would just ensure everything is in a default state:
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  • Inna
    I'm not sure how to check if that packages are chosen in alt-php70 version. I did set up the server myself and everything has been done before (cagefs is enabled by default for all). I checked the above link again php-fpm is disabled for all, all users has been set to inherit before.
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  • cPRex Jurassic Moderator
    It may be best to submit a ticket to our team so we can examine the entire server's configuration and make sure things are working well. If you do submit a ticket, please post the number here so I can follow along and keep this thread updated with our findings.
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