Problem with Cpanel Varnish plugin - Unixy

Hello, We are looking for a cache management solution to optimize the performance of our Cpanel - WHM server. We saw that the Unixy.net site offered a plugin allowing cache management directly in Cpanel. After reading different reviews on this subject, we made the choice to buy their plugin with the installation option which is paid. We then communicated to them all the information regarding access to our server so that they could proceed with the installation of the Varnish cache plugin and carry out tests. However following our purchase of the plugin for Cpanel + the installation option we have not had any response from them for over a month now. We're quite worried that they won't give us an answer and if we ever had a problem with their plugin there doesn't seem to be any support behind this site. I wanted to know if any of you are using the Varnish plugin from Unixy and if you have encountered this kind of problem with their support not responding and closing the tickets we open. Is this still a serious business or do you advise me to use another caching system solution? Indeed, we are looking for a caching solution that would be directly accessible from the Cpanel interface for administration. Knowing that on our server there are several websites, we want to be able to activate or not the cache depending on the website. Thank you in advance for your answers.

cPRex Jurassic Moderator

May 10, 2021 14:19

Hey there! I'm sorry to hear about that, and I hope other users will be able to comment with their experience.

eventtex

May 31, 2021 13:27

Just to keep you posted, after message reminders almost every day we still have no response from support for the paid option you took at Unixy. On Twitter many people are in the same situation as us. So be careful because Unixy seems to have become a scam ...

June 01, 2021 14:08

Thanks for that update!

davetanguay

October 26, 2021 15:26

I had the same issues with them. They recently sent me a past due notice and their site

cPanelAnthony

October 26, 2021 15:37

Thanks for the warning! It will be good for users to know that this provider has some serious issues.

November 03, 2021 13:13

Indeed this business is not serious! We bought their cache plugin but never got anything. We headed for another caching solution. Be careful !

Problem with Cpanel Varnish plugin - Unixy

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