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Why not quotas on backup disk? is there a way to enable quotas?

tui
On my server i used to have the main disk (a 256gb disk) everything worked fine until yesterday that i add a second disk (a 512gb drive) in order to move some large accounts to it because is almost full, also i changed the backup directory (incremental, not retain backups) to this new drive, the problem is that the drive now refuses to enable quotas because the backup directory is in there, quotas are important and i cant buy another drive for backups only why is not possible to enable quotas on the second disk when i configure the backup directory there but possible when backup directory is on the main disk? this have no sense to me is there any way to enable quotas on the second disk and have the backup directory on there too?

Comments

18 comments

Date Votes
  • cPRex Jurassic Moderator
    Hey there! When quotas are enabled on the same disk as the backup it drastically affects performance and can seriously slow down the server. You'll see this noted in our Backup Configuration documentation here:
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  • tui
    Hey there! When quotas are enabled on the same disk as the backup it drastically affects performance and can seriously slow down the server. You'll see this noted in our Backup Configuration documentation here:
    I already read that, what i dont understand is why when i have one disk only it can handle OS, CPANEL, WEBSERVERS AND APPS, ACCOUNTS, QUOTA and BACKUP, its more work to the disk, and why if i want to have a 2nd disk it cant handle quotas and backups, it is not reasonable is there a way to allow quotas and backup? i have nvme disks i dont think it can slow down the server if it doesnt do with a simple disk that handles all other things at once
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  • cPRex Jurassic Moderator
    That's actually a really good question, and one I didn't find an answer to in our system. I've reached out to some of the developers that work on the backup system to see if they can get me more details, and I'll post an answer as soon as I hear back. Since it's Friday now, it might not be until Monday or Tuesday before I have something more official.
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  • cPRex Jurassic Moderator
    I heard back from the developers on the backup team, and the best answer they had is that it was a decision made at the time the current backup system was built. I'm actually not sure there *is* a specific reason this needs to be in place with modern hardware. Our team is working on creating an option that would allow you to skip this check so quotas could be created on any mount point, although it's so early on I don't even have a case number to provide at this time. I'll be sure to post to this thread again once I hear more details.
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  • tui
    I heard back from the developers on the backup team, and the best answer they had is that it was a decision made at the time the current backup system was built. I'm actually not sure there *is* a specific reason this needs to be in place with modern hardware. Our team is working on creating an option that would allow you to skip this check so quotas could be created on any mount point, although it's so early on I don't even have a case number to provide at this time. I'll be sure to post to this thread again once I hear more details.

    Ok, thanks for the update... is there any way to bypass this?
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  • cPRex Jurassic Moderator
    There isn't an official workaround to bypass this at this time. Messing with both backups and quotas at once can have major repercussions, so even if I had a hack-around (which I don't) I'd be hesitant to post it on the forums.
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  • tui
    There isn't an official workaround to bypass this at this time. Messing with both backups and quotas at once can have major repercussions, so even if I had a hack-around (which I don't) I'd be hesitant to post it on the forums.

    :( Too bad
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  • tui
    any update on this? We have new ugly themes but not new features, new options, new usability things, only ugly themes since 2+ years
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  • cPRex Jurassic Moderator
    I don't believe there is going to be an update to this anytime in the near future. It's not something that is a planned change in the backup system.
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  • tui
    I don't believe there is going to be an update to this anytime in the near future. It's not something that is a planned change in the backup system.

    This is not exactly something on the backup system, is more something on the "Initial quota setup" part that prevent to enable quotas on disk that is selected for backups if is not the main disk.... this makes no sense, i think is more a bad behavior that must be corrected, i dont think its a time consuming change.... do you (cPanel) really have interest on make a better product as you used to be? In the last two years i havent see anything interest on the product itself rather than the price increases, bugs, headaches, visual bugged and patched changes and laziness on everything
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  • Spirogg
    @cPRex @tui Can you keep the backups on the original drive that will keep the quota? and then transfer to the new disk. maybe have only some smaller Cpanel accounts on the smaller drive so you can get the backups with quota and then transfer them to larger drive.? im not an expert but just thinking out of the box. if you backup to small drive and then transfer to larger drive. until they make that option available, if this is even possible just wondering?
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  • cPRex Jurassic Moderator
    @tui - yes, you have brought up the price increases in several threads you've opened. @Spirogg - not at this time.
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  • Intekhab
    While setting up my server I used 100GB for / and rest of the space for /home. I use remote FTP server to store my backups. I didn't consider any issue to use /home/backup for temp holding the backups before the transfer or even storing it there. But recently I noticed disk usage of my users are not being reported correctly and realized that quota is being disabled due to having using /home/backup As my data center (sys) does not offer to add additional disks, I tried out to use /backup (backup dir under /). But while performing the backup job today, my backup process failed for filling up the /. While most of my accounts are under 10GB, I have 1 acc over 100GB. Any suggestion on how I can continue keeping remote backups while keeping quota enabled in /home (so users are not using more space than they have purchased)? I do care about performance degradation during backup run. They run at night time when not many people are using services.
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  • tui
    While setting up my server I used 100GB for / and rest of the space for /home. I use remote FTP server to store my backups. I didn't consider any issue to use /home/backup for temp holding the backups before the transfer or even storing it there. But recently I noticed disk usage of my users are not being reported correctly and realized that quota is being disabled due to having using /home/backup As my data center (sys) does not offer to add additional disks, I tried out to use /backup (backup dir under /). But while performing the backup job today, my backup process failed for filling up the /. While most of my accounts are under 10GB, I have 1 acc over 100GB. Any suggestion on how I can continue keeping remote backups while keeping quota enabled in /home (so users are not using more space than they have purchased)? I do care about performance degradation during backup run. They run at night time when not many people are using services.

    There is no way, the only thing you can do is disable the backup for the account over 100GB so it dont fill all your disk, if the backup process fail for any reason, your backup directory keeps the backups so your disk will fill very fast, Quotas can be enabled on your mai disk with your accounts and backups, the only way that quotas cant be enabled is when you use your backup destination in another disk that is not your main disk. I understand that / and /home is the same disk (thats the way cpanel works when installed it) unless you make a custom configuration or custom partition where / and /home are on different disk or partitions and you configure your backup destination folder (temporally) on /home along with your accounts there is no way to enable quotas on it, why? i dont understand why cpanel dont allow it, its just a decision that cpanel made in past and still until now. This is my feature request, you can vote is if you want:
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  • cPRex Jurassic Moderator
    @tui - I'm going to add that to my next batch of features to get reviews next week, because I also want to see if that's something that can be easily adjusted on our side.
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  • tui
    @tui - I'm going to add that to my next batch of features to get reviews next week, because I also want to see if that's something that can be easily adjusted on our side.

    Excellent, thanks cPRex :D
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  • tui
    @tui - I'm going to add that to my next batch of features to get reviews next week, because I also want to see if that's something that can be easily adjusted on our side.

    Do you had time to check it?
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  • cPRex Jurassic Moderator
    Yes - I sent this one over to the backup team on March 28, and they are discussing this internally now. Once they have an update they'll post to the feature request itself.
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