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CPANEL-37063 - Constant subroutine unbound_version redefined at autossl_check

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39 comments

  • cPRex Jurassic Moderator
    UPDATED: At the time this comment was originally posted, this was the best information I had before we did some more testing and realized it was a widespread issue. I'm keeping this comment public for now as I don't want it to look like I'm changing the past or anything, but reading further down will show the true details. This is scheduled to be fixed in version 96.0.10 Original Post: Hey there! I don't have any good news on this one - all servers that I've previously seen that error on were compromised. If you'd like us to confirm that for you, please submit a ticket to our team so we can check.
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  • natenate19
    This seems more like a regression introduced in cPanel 96.0.9 due to unbound being updated:
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  • natenate19
    I've been able to reproduce this on a freshly reimaged CentOS 7 test server running 96.0.9 as well: [root@cent7 ~]# /usr/local/cpanel/bin/autossl_check --all Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295. AutoSSL"s configured provider is "Let"s Encrypt"". Cached Let"s Encrypt DCV (Domain Control Validation) values: 0 Looking for potential NAT (Network Address Translation) problems " This server does not use NAT. Analyzing 1 user " ...
    The issue was not present on 96.0.8 and earlier. AutoSSL provider selected does not appear to matter. Appears to just be a notice and doesn't impact actual AutoSSL functionality, nevertheless it is generating alerts from cron every 3-4 hours as /etc/cron.d/cpanel_autossl doesn't redirect output by default.
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  • greektranslator
    Ticket 94330266 submitted.
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  • quanin
    My server is not compromised, and I'm also seeing this. Watching this thread.
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  • challgrentx
    I'm having the same issue on 2 servers with 2 different providers. 1 Server the messages started May 27th at 2257 CST. The other started on May 28th 0037 CDT. Both servers CSF Firewall report 4 files changes /usr/sbin/exim: FAILED /usr/sbin/runq: FAILED /sbin/exim: FAILED /sbin/runq: FAILED
    Running command manually has /usr/local/cpanel/bin/autossl_check --all Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295.
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  • mctDarren
    Also seeing this, looks like they've opened a case on it:
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  • greektranslator
    I tried /usr/local/cpanel/bin/autossl_check --all /dev/null But gave me: is script does not recognize the following parameter: /dev/null Usage: autossl_check ( --user= | --all | --help ) This command will do a single AutoSSL check of either all users or a single user. Upon a successful run, the command will also clear out any outdated AutoSSL log files.
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  • tui
    Same here on all my servers, following the article
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  • DevTeam9200
    Hey team. Yes we are receiving the following on all our servers after a recent update. I doubt it is a compromise server and unlikely unless there was a major vulnerability and everyone's server got hacked same time :oops: Email with below content is received every 4 hours pretty much: Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295. I assume lodging a ticket with cPanel support will not avail much progress as I assume it is a change in recent update? Or is there a formal way provided by cPanel to turn this off?
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  • cPRex Jurassic Moderator
    @mctDarren - thanks for posting that article. As mentioned there, there aren't any workarounds at this time, but we're working on a fix! I'll be sure to post an update once I get one.
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  • rscalover
    YUP same issue "Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295." he cPanel we are all paying you so telling us there is currently no workaround is not an option this is annoying
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  • gas75
    Confirmation from me too. Just updated to 96.0.9 and begun getting these messages every 3hrs
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  • EduardoKST
    Confirmation from me too, the error started after updated to 96.0.9, !
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  • Roger690
    Confirmation from me too. Just updated to 96.0.9 and begun getting these messages every 3hrs

    +1 running Centos 7
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  • Number5NeedInput
    Same issue here too. First email /usr/sbin/exim: FAILED /usr/sbin/runq: FAILED /sbin/exim: FAILED /sbin/runq: FAILED Second email 3 hours later - with followed up emails. Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295.
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  • 360webfirm
    getting the same thing - Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295
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  • cPRex Jurassic Moderator
    Thanks for all the posts - I'll provide another link to the support article that talks about this issue, but there currently is not a workaround: cPanel
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  • jeffschips
    Same issue here.
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  • cPRex Jurassic Moderator
    YUP same issue "Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295." he cPanel we are all paying you so telling us there is currently no workaround is not an option this is annoying

    There is a difference between saying "there is not currently a workaround" and saying "we're never going to fix this." Of course we are going to fix the issue. Our QA team is testing some possible options today and once the fix is scheduled to be included in a specific version of cPanel I'll post that update here.
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  • Carlos Camacho
    I started receiving this same message today, after the last update Cpanel 96.09 in Centos 7.9
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  • rhm.geerts
    I also having this messages since yesterday or today.
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  • PeteS
    Same here, immediately after 96.0.9. -Pete
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  • Metro2
    Also seeing this, looks like they've opened a case on it:
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  • marjwyatt
    My server updated to 96.0.9 overnight and, this morning, I received an email that read, "Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295." From reading through this thread, I understand there is no breach on my server to be concerned about. I have begun to follow the link shared by @mctDarren and I'm looking forward to the solution.
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  • rscalover
    There is a difference between saying "there is not currently a workaround" and saying "we're never going to fix this." Of course we are going to fix the issue. Our QA team is testing some possible options today and once the fix is scheduled to be included in a specific version of cPanel I'll post that update here.

    OK that message earlier was a bit naughty i apologize
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  • peterbra
    Just start getting the same notice after updated to v96.0.9
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  • DoghouseAgency
    I'd imagine a temporary fix would be to change the cron job to something like the following: /usr/local/cpanel/bin/autossl_check --all 2>&1 | fgrep -v 'Constant subroutine unbound_version redefined at /usr/local/cpanel/bin/autossl_check line 4294967295'
    Note: Untested at this point.
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  • Bidi
    I have the same problem on all servers. Why do you deleted my post ? Cuz i say the truth ? I made lots of complain on cPanel because they release untested updates, is not the first time we have problems even with fresh new server with fresh cpanel untoched after update crash the entire server, again and again and again and cPanel allways reply to us, we do thest new release.
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  • customtacos
    Not that it's needed, but want to report in that all of our servers that have updated to 96.0.9 are exhibiting this behavior. Really looking forward to fix. Thanks in advance cPanel team!
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