v96.0.8+ & CloudLinux 7.9 Unable to Load Dynamic Library libicuio.so.68

smichaud

• June 01, 2021 17:31

Has anyone else had the issue of the intl.so library failing on PHP7.4 & PHP8.0 after updating to v96.0.8 & CloudLinux? intl.so is looking for libicuio.so.68 (from my php cli error) but it looks like only the 69 dependencies are available in /opt/cpanel/ea-libicu/lib/. Looking at dependencies of the /opt/cpanel/ea-php74/root/usr/lib64/php/modules/intl.so file, it lists: libicuio.so.68 => not found libicui18n => not found libicuuc.so.68 => not found libicudata.so.68 => not found I've had to revert sites to PHP7.3 just to get them working again. Any help would be appreciated!

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  cPRex Jurassic Moderator

  • June 02, 2021 17:30

  Hey there! This is a known issue with recent CloudLinux updates as outlined here, which you can see if you are signed in to our ticket system:

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  quietFinn

  • June 03, 2021 09:45

  Has anyone else had the issue of the intl.so library failing on PHP7.4 & PHP8.0 after updating to v96.0.8 & CloudLinux?

  
  This happens in v.94.0.11 also.

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  mihosting

  • June 03, 2021 10:02

  I am having the same problems? I am on cloudlinux. Any idea how to solved the problem?

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  cPRex Jurassic Moderator

  • June 03, 2021 12:01

  @mihosting - check the link I posted a few posts above. @quietFinn - since it's a CloudLinux issue, it would not necessarily be tied to a specific version of cPanel.

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  thealien

  • June 10, 2021 16:51

  Same thing is happening to me on a vanilla cpanel install, but does have imunify360 installed. Doesn't seem to be just "Cloudlinux" related: /opt/cpanel/ea-php72/root/usr/lib64/php/modules/intl.so /opt/cpanel/ea-php73/root/usr/lib64/php/modules/intl.so /opt/cpanel/ea-php74/root/usr/lib64/php/modules/intl.so /opt/cpanel/ea-php80/root/usr/lib64/php/modules/intl.so /opt/alt/libicu/usr/lib64/libicuio.so.63 /opt/alt/libicu/usr/lib64/libicuio.so.63.1 /opt/cpanel/ea-libicu/lib/libicuio.so /opt/cpanel/ea-libicu/lib/libicuio.so.69 /opt/cpanel/ea-libicu/lib/libicuio.so.69.1 [10-Jun-2021 16:40:46 UTC] PHP Warning: PHP Startup: Unable to load dynamic library 'intl.so' (tried: /opt/cpanel/ea-php74/root/usr/lib64/php/modules/intl.so (libicuio.so.68: cannot open shared object file: No such file or directory), /opt/cpanel/ea-php74/root/usr/lib64/php/modules/intl.so.so (/opt/cpanel/ea-php74/root/usr/lib64/php/modules/intl.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0

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  cPJustinD

  • June 10, 2021 17:11

  Hello, thealien! On this Vanilla instance, what operating system are you running?

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  coursevector

  • June 10, 2021 18:48

  I see that there is a support post on this: cPanel But i've done the workaround twice now on my servers, and the nightly update puts it right back to where it breaks again. Any update on this?

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  cPJustinD

  • June 10, 2021 19:06

  The case still appears to be open at this time, and I am not aware of any other known workarounds aside from downgrading ea-libicu
  . In the meantime, you could exclude the package from yum updates so that nightly updates don't resurface the issue:

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